Zim

48 jobs near Columbus, OH

Accounts Collections Specialist

Virginia Beach, VA · On-site +1

$16 - $21.75/hr

Provides regular two-way communication between the customer and ZIM to provide strong representation and set proper customer expectations. * Act as Liaison between customer and Dispute team to ...

Accounts Collections Specialist

Virginia Beach, VA · On-site

$17.50 - $22.50/hr

Provides regular two-way communication between the customer and ZIM to provide strong representation and set proper customer expectations. * Act as Liaison between customer and Dispute team to ...

Customer Service Coordinator - VIPz

Virginia Beach, VA · On-site

$15.75 - $20.50/hr

Main Purpose of the Role: To provide high quality service to all dedicated service customers (VIPz). To monitor all cargo for Dedicated Service Customers (VIPz) using proactive reports and working ...

Main Purpose of the Role: Planning and supervising all vessel activities within the area, subject to line proforma Major Areas of Responsiblity: * Issuing and updating Coastal Schedule under BU ...

Customer Service Coordinator - Customs

Virginia Beach, VA · On-site +1

$15.75 - $20.50/hr

Description Main Purpose of the Role: The Customer Service import Customs Coordinator will be responsible for all duties associated with US Customs which would include but not limited to monitoring ...

MUST be attending college during the fall/spring academic year 2026/2027 Main purpose of the Role: The Main Purpose of the Role is to assist and support the Line Management (LM) providing support ...

Description Main Purpose of Role: Primarily responsible for pricing to internal and external customers exporting from the United States and Canada to Latin America destinations. Pricing, monitoring ...

Description MUST be attending college during the fall/spring academic year 2026/2027 Main purpose of the Role: The Main Purpose of the Role is to assist and support the Line Management (LM) providing ...

Logistics Coordinator

Jersey City, NJ · On-site

$21.25 - $28.50/hr

Main Purpose of the Role: Ensure highest quality data integrity as systems are updated, constant clear communication regarding Cold treatment to all parties. Facilitate all operations ...

Main Purpose of Role: Primarily responsible for pricing to internal and external customers exporting from the United States and Canada to Latin America destinations. Pricing, monitoring market trends ...

Main Purpose of the Role: Provide organizational and administrative support to the CFO. Support the CFO in meeting preparations, executing work plans and handle ad-hock projects. A self-motivated ...

Description Main Purpose of the Role: Planning and supervising all vessel activities within the area, subject to line proforma Major Areas of Responsiblity: • Issuing and updating Coastal Schedule ...

Description Main Purpose of the Role: Provide organizational and administrative support to the CFO. Support the CFO in meeting preparations, executing work plans and handle ad-hock projects. A self ...

Main Purpose of the Role: To execute daily reporting and activities to ensure efficient execution from day-to-day operations. Support Trade team in coordination and execution on the tasks assigned ...

Description Main Purpose of the Role: To execute safe, seamless, efficient operation of the container ships while controlling related expenses. Manage and coordinate between all relevant interfaces ...

Customer Service Coordinator - VIPz

Virginia Beach, VA · On-site +1

$15.75 - $20.50/hr

Description Main Purpose of the Role: To provide high quality service to all dedicated service customers (VIPz). To monitor all cargo for Dedicated Service Customers (VIPz) using proactive reports ...

Main Purpose of the Role: To execute safe, seamless, efficient operation of the container ships while controlling related expenses. Manage and coordinate between all relevant interfaces to meet ...

Showing results 21-40

Customer Service Coordinator - Export Support Services

ZIM

Virginia Beach, VA • On-site

$15.75 - $20.50/hr

Full-time

Posted 10 days ago


Job description

Main Purpose of the Role:

The Release Coordinator is responsible for managing release functions for both export and import and other back-office activities that support the Contact Center, Support Services team, and GSS. This includes releasing bills of lading, validating criteria of releases, shipment audits, and printing of B/Ls and answering enquiries from internal and external customers.

Main Tasks:

  • Appropriately release shipments within in-house system and external systems.
  • Answers incoming emails and communications from internal teams at ZIM and GSS related to releases.
  • Disseminates release information to other import colleagues and relevant parties inquiring about release statuses and processes.
  • Responds promptly to customer enquiries utilizing various methods of communication (email, phone, instant messaging, etc.).
  • Validates, surrenders, and files original bills of lading, electronic bills of lading, and waybills according to date received.
  • Manages seaway bulk release processes for US import shipments.
  • Releases shipments and executes full release for cash customers upon confirmation of payment.
  • Research problems and perform root cause analysis in order to propose permanent solutions.
  • Takes ownership of personal growth by applying coaching, feedback, and training to improve daily performance and skills.
  • Works as directed for any other duties assigned.



Function:
Countries & Business Development
Requirements:

•Associate’s degree from accredited college or university preferred or equivalent work experience

•One to two years related experience and/or training; or equivalent combination of education and experience

•Excellent soft skills