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20 Your Employer Jobs Hiring Near You

Your Employer

Guest Service Agent

Utica, NY · On-site

$16.50 - $17/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Night Auditor

Whitesboro, NY · On-site

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit, while embracing the values of the Company Culture ...

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Your Employer

Room Attendant

Utica, NY · On-site

$16 - $17/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Tru by Hilton

Vestal, NY · On-site

$16 - $16.50/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Guest Service Agent

Watertown, NY · On-site

$16.20 - $17.50/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Guest Service Agent

Utica, NY · On-site

$16 - $16.50/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Maintenance Associate

Whitesboro, NY · On-site

$18 - $19/hr

Maintenance Position Overview: The primary purpose of the Maintenance Technician is to provide general maintenance and repairs in guest rooms, grounds and public spaces. Responsibilities: * Perform ...

Your Employer

Laundry Attendant

Cortland, NY · On-site

$16.50/hr

Join us as a Laundry Attendant where your contributions will make a significant impact on our guests' experiences! The Laundry Attendant will process linen and distribute clean linen in accordance ...

Your Employer

Room Attendant

Watertown, NY · On-site

$16 - $16.50/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Guest Service Agent

Potsdam, NY · On-site

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Tru By Hilton Vestal NY

Vestal, NY · On-site

$16 - $16.50/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Guest Service Agent

Watertown, NY · On-site

$16.20 - $17.50/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Room Attendant

Watertown, NY · On-site

$16 - $16.50/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Guest Service Agent

Tewksbury, MA · On-site

$17 - $19/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: * Greet guests upon arrival ...

Your Employer

Room Attendant

Whitesboro, NY · On-site

$16 - $16.50/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Executive Housekeeper

Rochester, NY · On-site

$18/hr

Join us as an Executive Housekeeper where your contributions will make a significant impact on our guests' experiences! As the leader of the Housekeeping Department you will be responsible for ...

Your Employer

Room Attendant

Tewksbury, MA · On-site

$17 - $18/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Assistant General Manager

Utica, NY · On-site

$62K - $63K/yr

If you love the hospitality industry and are looking for the next step up in your career, this position is for you! Visions Hotels prides itself in internal growth-and this position has potential to ...

Your Employer

Tru by Hilton

Vestal, NY · On-site

$16 - $16.50/hr

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence! The Room Attendant will perform a ...

Your Employer

Housekeeping Supervisor

Cortland, NY · On-site

$17 - $17.75/hr

Join us as a Housekeeping Supervisor where your contributions will make a significant impact on our guests' experiences! As a leader of the Housekeeping Department you will be responsible for ...

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Guest Service Agent

Your Employer

Utica, NY • On-site

$16.50 - $17/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description


Guest Service Agent

Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see or are you someone who strives to make a positive difference in someone's day? Join us as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.
Responsibilities:

  • Greet guests upon arrival with a warm and sincere welcome.
  • Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignments.
  • Issue keys while ensuring utmost safety and confidentiality.
  • Maintain and protect guest privacy and discretion.
  • Settle guest accounts while ensuring all services standards are followed.
  • As an Ambassador of the hotel, you will assist guests and answer inquiries regarding hotel facilities in an informative and helpful way.
  • Drive revenue through room upsells and cross-promotion of other hotel outlets.
  • Builds strong rapport with support departments.
  • Create reservations for guests who are at the desk or who call in after hours.
  • Consistently offers professional, engaging and friendly service.
  • Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate.
  • Other duties as assigned


Requirements:

  • Ability to work all shifts including overnights, weekends, and holidays.
  • Previous experience in hotel front office operations preferred.
  • Proficiency in English required, bilingual is an asset.
  • Excellent written/verbal communication, coaching and interpersonal skills.
  • Strong guest service orientation, utilizing empathy and creative thinking.
  • Ability to work well under pressure.
  • Thrives in a fast-paced environment.
  • Must have open availability work weekends and holidays.

Physical:

  • Frequent walking and standing during shift
  • May occasionally exert up to 25 pounds lift, carry, push, or pull objects

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.


What You Can Expect -

  • Competitive Pay
  • Bonus Opportunities
  • Training & Development
  • Opportunity for Advancement
  • Medical
  • Dental
  • Vision
  • 401k with Match
  • Paid Time Off
  • Holiday Pay
  • Free Parking
  • Hotel Discounts
  • Safe Work Environment
  • Creating memorable experiences one guest at a time
  • Opportunities to give back to the community through our global focus efforts

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.


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