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York Design Group

60 York Design Group Jobs Hiring Near You

York Design Group

Customer Service Representative

York, PA · On-site

$15.75 - $21.50/hr

If you love engaging with customers, working in a fast-paced environment and want to work in a fashion forward brand, then York Design Group is just the place for you! PRIMARY DUTIES * Handle phone ...

York Wallcoverings

Customer Service Representative

York, PA · On-site

$15.75 - $21.50/hr

If you love engaging with customers, working in a fast-paced environment and want to work in a fashion forward brand, then York Design Group is just the place for you! PRIMARY DUTIES * Handle phone ...

Popli Design Group

Manager, Bridge Design

New York, NY · On-site

$185K - $225K/yr

... Group (PDG) is the place for you! PDG is seeking a Manager, Bridge Design to add to our growing and talented Transportation team in our New York City office. As a Manager specializing in Bridge ...

Popli Design Group

Manager, Civil/Site Design

Rochester, NY · On-site

$130K - $165K/yr

... New York State. Our extensive portfolio of successful projects has earned us a trusted reputation among our clients. Popli Design Group is an Equal Opportunity/Affirmative Action Employer. All ...

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York Design Group

Creative Operations Manager

York, PA · On-site

While this position requires a trained eye for design aesthetics, photography, and brand consistency to ensure assets align with a collection's vision (approx. 15% visual stewardship), the core of ...

York Design Group

Creative Operations Manager

York, PA · Hybrid

While this position requires a trained eye for design aesthetics, photography, and brand consistency to ensure assets align with a collection's vision (approx. 15% visual stewardship), the core of ...

York Design Group

Color Management Specialist

York, PA · On-site

This is a hybrid, cross-functional role that sits between the Design Studio and the Manufacturing floor. The Specialist owns color from file creation through final printed product - standardizing ...

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All JobsYork Design Group Jobs

Customer Service Representative

York, PA • On-site

York Design Group
See more jobs at York Design Groupexternal

$15.75 - $21.50/hr

Full-time

Re-posted 13 days ago

Job description

Description

This position will be responsible for servicing our Wallcovering Retail accounts and Designer market from within our Sales and Service team by performing order placement, responding to inquiries, and developing relationships with customers to provide superior service and satisfaction of customer needs. If you love engaging with customers, working in a fast-paced environment and want to work in a fashion forward brand, then York Design Group is just the place for you!


PRIMARY DUTIES 

  • Handle phone/email inquiries from retailers regarding availability of stock, price, ship dates, expedited delivery and replacement of defective materials and company policies
  • Data Entry of incoming orders received via phone and email 
  • Provide updates back to customers/accounts via portals
  • Communicate customer needs through appropriate channels
  • Follow up with customers on special requirements or oversee requests via variety of communication channels.
  • Handle customer inquiries for defective claims and communicate with QC team to resolve and satisfy customers' expectations.
  • Manage inquiries and questions from sales team and provide accurate information.
  • Strengthen relationships and communications with the goal to add sales volume 

Requirements

EDUCATION & EXPERIENCE 

  • High school diploma, GED
  • 2+ years' experience in Sales and Service or Call Center Environment 
  • Proficient computer skills with MS Office, with particular focus in Microsoft Excel
  • Possess accuracy, attention to detail, and organizational skills
  • Ability to multi-task and work in a fast-paced, call center environment.
  • Great problem-solving aptitude

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