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York Design Group

60 York Design Group Jobs Hiring Near You

York Design Group

Customer Service Representative

York, PA · On-site

$15.75 - $21.50/hr

If you love engaging with customers, working in a fast-paced environment and want to work in a fashion forward brand, then York Design Group is just the place for you! PRIMARY DUTIES * Handle phone ...

York Design Group

Customer Service Representative

York, PA

$15.75 - $21.50/hr

If you love engaging with customers, working in a fast-paced environment and want to work in a fashion forward brand, then York Design Group is just the place for you! PRIMARY DUTIES * Handle phone ...

Popli Design Group

Team Leader, Bridge Design

Rochester, NY · On-site

$135K - $165K/yr

... Design Group (PDG) is the place for you! PDG is seeking a Team Leader to add to our growing and ... Travels occasionally within NY State and surrounding areas * Interacts with other PDG personnel and ...

Popli Design Group

Team Leader, Bridge Design

Buffalo, NY · On-site

$135K - $165K/yr

... Design Group (PDG) is the place for you! PDG is seeking a Team Leader to add to our growing and ... Travels occasionally within NY State and surrounding areas * Interacts with other PDG personnel and ...

Popli Design Group

Team Leader, Bridge Design

Syracuse, NY · On-site

$135K - $165K/yr

... Design Group (PDG) is the place for you! PDG is seeking a Team Leader to add to our growing and ... Travels occasionally within NY State and surrounding areas * Interacts with other PDG personnel and ...

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    Infographic showing various job openings at York Design Group in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Representative

    York Design Group

    York, PA • On-site

    $15.75 - $21.50/hr

    Full-time

    Re-posted 10 hours ago

    Job description

    Description:

    This position will be responsible for servicing our Wallcovering Retail accounts and Designer market from within our Sales and Service team by performing order placement, responding to inquiries, and developing relationships with customers to provide superior service and satisfaction of customer needs. If you love engaging with customers, working in a fast-paced environment and want to work in a fashion forward brand, then York Design Group is just the place for you!


    PRIMARY DUTIES

    • Handle phone/email inquiries from retailers regarding availability of stock, price, ship dates, expedited delivery and replacement of defective materials and company policies
    • Data Entry of incoming orders received via phone and email
    • Provide updates back to customers/accounts via portals
    • Communicate customer needs through appropriate channels
    • Follow up with customers on special requirements or oversee requests via variety of communication channels.
    • Handle customer inquiries for defective claims and communicate with QC team to resolve and satisfy customers’ expectations.
    • Manage inquiries and questions from sales team and provide accurate information.
    • Strengthen relationships and communications with the goal to add sales volume
    Requirements:

    EDUCATION & EXPERIENCE

    • High school diploma, GED
    • 2+ years’ experience in Sales and Service or Call Center Environment
    • Proficient computer skills with MS Office, with particular focus in Microsoft Excel
    • Possess accuracy, attention to detail, and organizational skills
    • Ability to multi-task and work in a fast-paced, call center environment.
    • Great problem-solving aptitude