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Please send current resumes directly to bhagyashree.yewle@yoh.com
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
https://www.linkedin.com/in/bhagyashreeyewle/
Working with the hiring manager directly! Immediate long term potential CTH opportunity.
This will be working in the Radnor PA office and candidates need to be onsite 5 days a week. Support coverage will generally be 8:00 AM - 5:00 PM or 8:30 AM - 5:30 PM, with flexibility to support critical business events and executive meetings when necessary.
Keys to the Position
1. 5-7 years of hands-on desktop support, end-user computing, and conference room technology support experience in a professional corporate environment.
2. Exceptional interpersonal, communication, and customer service skills with the ability to build trusted relationships and provide high-touch, white-glove support to business users and senior leadership.
3. Strong knowledge of Microsoft Windows operating systems, Microsoft 365 applications, including Outlook, Teams, and Office productivity tools.
4. Experience supporting modern endpoint management solutions, including Microsoft Intune and mobile device management technologies.
5. Experience managing device refresh programs, hardware deployments, asset lifecycle management, and end-of-lease activities.
6. Strong understanding of hardware asset tracking and inventory management processes.
7. Experience supporting and troubleshooting SIP-enabled conference rooms, audio/video systems, and collaboration technologies.
8. Hands-on experience supporting Microsoft Teams Rooms, Cisco, Webex, Crestron, and other unified communications technologies.
9. Experience setting up and supporting executive meetings, board meetings, town halls, and other critical business events, including presentation support, video conferencing, microphones, and audiovisual equipment.
10. Experience providing white-glove executive support in a fast-paced, service-oriented environment.
11. Experience working within an ITIL-based support organization, including incident, request, and problem management processes.
12. Working knowledge of ServiceNow or a similar IT Service Management (ITSM) platform.
13. Ability to troubleshoot and resolve complex technical issues with a strong sense of ownership, urgency, accountability, and attention to detail.
14. Experience partnering with vendors and technology providers to resolve hardware, software, and infrastructure-related issues.
15. Must be available to work 5 days per week onsite in the Radnor, PA office.
16. Support coverage will generally be 8:00 AM - 5:00 PM or 8:30 AM - 5:30 PM, with flexibility to support critical business events and executive meetings when necessary.

Estimated Min Rate: $30.00
Estimated Max Rate: $45.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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