Yabx

2 jobs near Columbus, OH

Key Responsibilities Presales & Solutioning * Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings. * Engage with enterprise customers to ...

Job Summary The Sales - Americas role is a senior-level position responsible for driving revenue growth, expanding market presence, and cultivating long-term client relationships across the Americas ...

Director Technical - Pre Sales

Manhattan, NY • On-site

Full-time

Re-posted 4 days ago


Job description

Key Responsibilities
Presales & Solutioning
  • Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.
  • Engage with enterprise customers to understand business requirements, use cases, and technical expectations.
  • Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.
  • Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases.
  • Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems.

Customer Interaction & Stakeholder Management
  • Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.
  • Build strong enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams.
  • Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment.

Commercials & BoQ
  • Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals.
  • Assist in proposal responses, including technical sections of RFPs/RFIs.

Product & Market Feedback
  • Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs.
  • Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API domains.

Required Skills & Experience
Domain & Technical
  • 4-8 years of experience in enterprise presales / solution consulting within the telecom or digital communications domain.
  • Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows.
  • Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models.
  • Familiarity with Network APIs / NaaS concepts is highly desirable.

Presales & Commercial
  • Proven experience handling enterprise presales cycles, from discovery to deal support.
  • Hands-on experience in BoQ preparation, solution costing, and proposal support.
  • Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs.

Soft Skills
  • Excellent communication and presentation skills with the ability to explain complex solutions in simple business terms.
  • Strong enterprise connect and relationship-building capability.
  • Ability to work in cross-functional teams and manage multiple opportunities in parallel.
  • High ownership mindset with attention to detail and execution discipline.

Preferred Qualifications
  • Bachelor's degree in Engineering (Telecom / IT / Computer Science) or equivalent.
  • MBA or business exposure is a plus.
  • Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred.