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XPRESSPA

7 Xpresspa Spa Manager Jobs Hiring Near You

XpresSpa

Experience Coordinator

Salt Lake City, UT · On-site

$19 - $24/hr

You will be responsible for coordinating spa services, managing appointments, and providing ... Please send your resume to careers@xpresspa.com. We look forward to hearing from you! *Full-time ...

XpresSpa

Experience Coordinator

Las Vegas, NV · On-site

You will be responsible for coordinating spa services, managing appointments, and providing ... Please send your resume to careers@xpresspa.com. We look forward to hearing from you! *Full-time ...

XpresSpa

Experience Coordinator

Philadelphia, PA · On-site

$18/hr

You will be responsible for coordinating spa services, managing appointments, and providing ... Please send your resume to careers@xpresspa.com. We look forward to hearing from you! * Eligible ...

XpresSpa

Experience Coordinator

Atlanta, GA · On-site

$18.75 - $23.75/hr

You will be responsible for coordinating spa services, managing appointments, and providing ... Please send your resume to careers@xpresspa.com. We look forward to hearing from you!

XpresSpa

Nail Technician

Las Vegas, NV · On-site

$15 - $17/hr

Accommodate walk-in customers and manage wait times effectively. Sales: * Promote spa services and ... Please send your resume to careers@xpresspa.com. We look forward to hearing from you! * Eligible ...

XpresSpa

Massage Therapist

Jamaica, NY

$23 - $24/hr

Escalate complex matters to management when necessary. Sales: * Promote spa services and products ... Please send your resume to careers@xpresspa.com. We look forward to hearing from you! *Full-time ...

XpresSpa

Cosmetologist

Miami, FL · On-site

$18.50 - $19/hr

Maintain accurate service records and communicate guest concerns or service-related issues to management. Support daily spa operations, including setup, cleanup, restocking, and teamwork with other ...

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XPRESSPA Jobs Information

Do workers at XpresSpa get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Does XpresSpa pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Is the health insurance from XpresSpa affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and December 2025.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 22% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at XpresSpa worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do XpresSpa workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it for XpresSpa workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at XpresSpa?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do XpresSpa managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at XpresSpa spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it to take sick days at XpresSpa?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at XpresSpa feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
67% of people say they’re not treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at XpresSpa get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at XpresSpa?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at XpresSpa enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at XpresSpa recommend working with their team?

Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at XpresSpa?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at XpresSpa?

Most people aren’t given support to advance their career here.
In the last year, 90% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think XpresSpa’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and August 2026.

Do workers feel well informed about how XpresSpa is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Spa Manager jobs?

What are the most popular jobs at Xpresspa?

Infographic showing various Spa Manager job openings at Xpresspa in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Experience Coordinator

XpresSpa

Salt Lake City, UT • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

XpresSpa rating

4.2

Company rating: 4.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description

Welcome to the gateway of tranquility in the heart of travel! Join our team, where you will cater to the wellness needs of people on the go. As an Experience Coordinator, you will play a pivotal role in ensuring an exceptional and seamless customer experience for travelers. You will be responsible for coordinating spa services, managing appointments, and providing exceptional customer service to enhance the overall well-being of our guests.

Responsibilities:
Guest Service:

  • Greet guests with a warm and welcoming demeanor, creating a positive first impression.
  • Engage with guests to understand their preferences and tailor spa services to meet individual needs.
  • Function as a liaison between spa staff and guests to facilitate smooth communication.
  • Maintain a professional and ethical approach in all interactions with guests.

Appointment Management:

  • Schedule and manage spa visits efficiently, including walk-ins and online bookings.
  • Coordinate with service providers to ensure accurate scheduling and timely service delivery.[RO1]

Facility Maintenance:

  • Ensure the cleanliness and orderliness of the spa reception area.
  • Report any maintenance issues to the appropriate personnel.

Sales:

  • Promote spa services and products to guests.
  • Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.
  • Provide product knowledge and recommendations to customers.
  • Process spa payment accurately and efficiently.

Team Collaboration:

  • Collaborate with spa technicians, management, and other staff to create a cohesive and positive work environment.
  • Participate in team meetings and training sessions to enhance skills and stay informed about spa offerings.

Problem Resolution:

  • Address and resolve guests concerns or issues promptly and professionally.
  • Escalate complex matters to management when necessary.

Compliance:

  • Adhere to all regulations and polices related to spa operations.
  • Maintain confidentiality regarding guests' information and spa procedures.
  • Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.
  • Follow spa policies and procedures related to health and safety.

Required Qualifications:

  • Willingness to work flexible hours, including nights, weekends, and holidays, to accommodate the varying schedules of train travelers.
  • Excellent interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in using computer systems and booking software.
  • Ability to remain calm and composed in demanding environments.

Preferred Qualifications:

  • Previous experience as a customer service, hospitality, or spa coordinator
  • Knowledge of spa services and products.
  • Additional Education or Certification in Hospitality.

Core Competencies:

  • Communication
  • Results Driven
  • Customer Focus
  • Teamwork

Benefits:

  • Competitive Hourly Wage
  • Employee Discounts on Products and Services
  • Flexible scheduling
  • Medical Dental, Vision, and Pet Insurance
  • 401K with Corporate Match
  • Generous PTO Plan
  • *Tuition Reimbursement

Join us at our spa where your passion for hospitality meets the soothing world of wellness. Please send your resume to careers@xpresspa.com. We look forward to hearing from you!

*Full-time positions only.

What XpresSpa employees say

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