Worldwide Flight Services
Worldwide Flight Services

9 Worldwide Flight Services Jobs Hiring in Philadelphia, PA

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and ...

Worldwide Flight Services Jobs Information

What is it like to work at Worldwide Flight Services?

Worldwide Flight Services is a company that values collaboration and customer satisfaction, fostering a culture of teamwork and dedication to delivering high-quality services. As a global provider of ground handling services, the company operates in a fast-paced environment with a diverse team of professionals working together to ensure smooth airport operations, from baggage handling to aircraft fuelling. Working at Worldwide Flight Services may appeal to individuals who are passionate about the aviation industry, enjoy working in a dynamic team environment, and are motivated by the opportunity to contribute to the success of a global organization.

Do workers at Worldwide Flight Services get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Worldwide Flight Services pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

At Worldwide Flight Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
74% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Worldwide Flight Services affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Worldwide Flight Services?

Some people get paid time off from work.
48% of people say they don’t get paid time off.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Worldwide Flight Services worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Worldwide Flight Services workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Worldwide Flight Services workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Worldwide Flight Services?

Some people find it hard to get time off.
59% of people report it’s hard to get time off.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Worldwide Flight Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Worldwide Flight Services do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
88% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Worldwide Flight Services?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Worldwide Flight Services job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Worldwide Flight Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Worldwide Flight Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Worldwide Flight Services get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Worldwide Flight Services?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Worldwide Flight Services enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Worldwide Flight Services recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Worldwide Flight Services?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Worldwide Flight Services?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Worldwide Flight Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Worldwide Flight Services is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.
What are cities near Allentown for Worldwide Flight Services jobs?
What are the most popular categories at Worldwide Flight Services?
Infographic showing various job openings at Worldwide Flight Services in Philadelphia, PA as of May 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% Physical job distribution.
Supervisor, Passenger Services- Air Canada & Aer Lingus

Supervisor, Passenger Services- Air Canada & Aer Lingus

Worldwide Flight Services

Philadelphia, PA • On-site

$26.68/hr

Full-time, Part-time

Medical, Retirement

Posted 9 days ago


Worldwide Flight Services rating

5.3

Company rating: 5.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

42nd of 52 rated aviation services


Job description

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Compensation
Pay Rate: $26.68 Full Time
Job Summary
The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports airline partners, and resolves escalated issues while maintaining compliance with all regulatory and company standards.
Responsibilities
  • Supervise passenger service agents during check-in, boarding, baggage handling and arrival processes
  • Ensure compliance with airline procedure, TSA regulations, and safety protocols
  • Provide on-the-spot coaching and support to agents to ensure service standards are met
  • Resolve customer complaints and operational issues in a timely and professional manner
  • Coordinate with airline representatives, ramp, and other departments to ensure smooth flight operations
  • Monitor staffing levels and adjust assignments based on flight schedules and operational needs
  • Complete required reports, incident documentation, and shift logs accurately and on time
  • Support training and onboarding of new passenger service agents
  • Lead pre-shift briefings and communicate updates, policy changes, and safety alerts
  • Promote a positive and productive work environment, modeling excellent customer service and teamwork

Minimum Requirements
  • High School Diploma or GED
  • 2+ years of experience in passenger services or customer-service related field
  • 1+ year of supervisory or lead experience in an operational setting
  • Strong verbal and written communication skill s
  • Ability to work varied shifts, including nights, weekends, and holidays
  • Proficient in Microsoft Office and airline systems
  • Ability to obtain and maintain all required airport and airline security clearances
  • Must be able to stand, walk, bend, and lift up to 50 pounds

Preferred Skills
  • Associate or Bachelor's degree in Aviation, Business, or related field
  • Prior experience working with a ground handling service provider
  • Knowledge of airline - specific policies and procedures
  • Experience handling irregular operations, customer escalations, or emergency response
  • Bilingual or multilingual skills

Physical Requirements/Working Conditions
  • Ability to lift 70 pounds.
  • Ability to handle stress.
  • Work in a high noise level environment.
  • Work with minimal supervision.

Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

What Worldwide Flight Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom