Workbay

Company: WorkBay
Location:
Pomona, CA area | On-Site
Employment Type: Full-Time
Compensation: 45K Base + Bonus $55-60K OTE

About WorkBay
WorkBay is the largest owner/operator of micro-bay industrial warehouse parks in the United 
States. Fully vertically integrated, we develop, acquire, and manage micro-bay properties across the country's top markets. We move fast, think strategically, and build systems that scale — and we're looking for an engineer who does the same.

Role Overview

The Leasing & Property Manager will drive WorkBay success in their home market by: Leasing WorkBay properties to outstanding business tenants, assuring positive owner-tenant relationships, driving industry-leading tenant retention rates, and assisting with the management of WorkBay properties and assets.

Key Responsibilities

Business Development

• Manage tenant showings and post-showing leads
• Conduct in-person showings of properties with prospective tenants
• Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline
• Development tenant leads through cold calling and competitor site visits

Lease Management

• Bring leads to a successful close by signing tenants to WorkBay-approved leases
• Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants
• Facilitate the move-in and move-out of tenants (keys, etc.)
• Assist with lease renewals and customer retention
• Conduct move-out security deposit reviews of departing tenants
• Assist with evictions as needed

Tenant Support and Retention

• Maintain positive relationships with existing and prospective tenants.
• Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)
• Make daily visits to tenants - building and confirming tenant satisfaction and loyalty
• Assist with additional key, signage, and other tenant requests
• Assist with tenants' day-to-day issues

Property Management

• Conduct site visits and inspections
• Help manage properties by reporting tenant and property maintenance requests
• Learn to operate our property management software (Appfolio)
• Facilitate successful tenant support from the home office

WorkBay Business and Brand Development

• Be the WorkBay eyes and ears in your respective market
• Assist with future property acquisitions via on-site visits, inquiries, and cold calls
• Assist with any other responsibilities at WorkBay's discretion
• Strive to exceed WorkBay and tenant expectations in all areas

Qualifications

• Strong interpersonal skills
• Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales
• Real estate or property management experience is helpful but not required
• Bilingual: Spanish and English speaking
• Proven time management skills
• Excellent phone etiquette and demonstrated customer service skills
• Proactive approach to problem solving with the ability to influence positive outcomes
• Strong attention to detail; self-directed; and the ability to multitask
• Experience with Hubspot or comparable CRM tools (Salesforce) to manage pipelines

What We Offer

• Generous PTO policy
• Opportunity to own critical infrastructure at a fast-scaling company in commercial real estate
• A lean, entrepreneurial environment where your work directly impacts company growth
  

WorkBay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees