IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
End User Support at Winter Services including: * * Serve as the primary point of contact for incoming IT support requests via phone and email * * Troubleshoot and resolve basic hardware, software ...
13 Winter Services Jobs Hiring in Racine, WI
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
End User Support at Winter Services including: * * Serve as the primary point of contact for incoming IT support requests via phone and email * * Troubleshoot and resolve basic hardware, software ...
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
End User Support at Winter Services including: * * Serve as the primary point of contact for incoming IT support requests via phone and email * * Troubleshoot and resolve basic hardware, software ...
Quick apply
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
End User Support at Winter Services including: * * Serve as the primary point of contact for incoming IT support requests via phone and email * * Troubleshoot and resolve basic hardware, software ...
Director of Risk Management and Safety
Milwaukee, WI · On-site
$100K - $110K/yr
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Quick apply
Director of Risk Management and Safety
Milwaukee, WI · On-site
$100K - $110K/yr
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Branch Administrator
West Allis, WI · On-site
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Branch Administrator
West Allis, WI · On-site
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment ...
Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment ...
Branch Administrator
West Allis, WI · On-site
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Branch Administrator
West Allis, WI · On-site
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Branch Administrator
West Allis, WI · On-site
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Quick apply
Branch Administrator
West Allis, WI · On-site
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment ...
Quick apply
Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment ...
National Controller
Milwaukee, WI · On-site
$90K - $100K/yr
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
National Controller
Milwaukee, WI · On-site
$90K - $100K/yr
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Vice President of Technology
Milwaukee, WI · On-site
$154K - $193K/yr
Paid vacation and holidays Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state ...
Vice President of Technology
Milwaukee, WI · On-site
$154K - $193K/yr
Paid vacation and holidays Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state ...
National Controller
Milwaukee, WI · On-site
$90K - $100K/yr
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Quick apply
National Controller
Milwaukee, WI · On-site
$90K - $100K/yr
Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial ...
Vice President of Technology
Milwaukee, WI · On-site
$154K - $193K/yr
Paid vacation and holidays Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state ...
Quick apply
Vice President of Technology
Milwaukee, WI · On-site
$154K - $193K/yr
Paid vacation and holidays Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state ...
Winter Services Jobs Information
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IT Assistant
Milwaukee, WI • On-site
Winter Services
$20 - $26/hr
Full-time
Re-posted 20 days ago
Job description
The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues to the IT Coordinator. This position functions as a Tier 1 Help Desk and IT Operations support role.
Responsibilities:
QUALIFICATIONS:
PHYSICAL DEMANDS:
WORKING CONDITIONS:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Travel to other branches/locations as needed.
Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.
Responsibilities:
- End User Support at Winter Services including:
-
- Serve as the primary point of contact for incoming IT support requests via phone and email
-
- Troubleshoot and resolve basic hardware, software, network, and mobile device issues with a focus on clear, non-technical communication
- Assist users with common mobile device needs such as email setup, authentication apps, connectivity issues, and basic troubleshooting
- Guide users through solutions in a patient, approachable manner, ensuring understanding and confidence
- Escalate more complex issues to the IT Coordinator as appropriate
- Maintain accurate, detailed documentation of incidents, resolutions, and user interactions
- Deliver consistent, high-quality service that prioritizes responsiveness, professionalism, and user satisfaction
- IT Asset Management:
-
- Oversee the intake, inventorying, and tracking of all IT hardware, including laptops, desktops, mobile phones, tablets, and peripherals
- Log all assets into the asset management system, including but not limited to: serial numbers, asset tags, phone numbers, carrier details, assigned users, and location data
- Maintain real-time accuracy of asset records, ensuring all changes (assignments, transfers, upgrades, repairs, disposals) are properly documented
- Perform routine audits and reconciliation of physical inventory against system records, including mobile device inventories and line assignments
- Track mobile device lifecycle, including procurement, activation, upgrades, number porting, and decommissioning
- Coordinate with mobile carriers and vendors for device orders, replacements, and service-related requests
- Prepare, configure, enroll (e.g., MDM), and test devices prior to deployment
- Monitor and manage inventory levels for both standard IT equipment and mobile devices
- Generate inventory and asset utilization reports as needed
- Recommend process improvements to enhance asset tracking accuracy and efficiency
- Onboarding and Offboarding including:
-
- Set up new employee workstations, including hardware, software, mobile devices, and account provisioning
- Provision and configure mobile devices, including required applications, security settings, and access controls
- Ensure all assigned equipment (including phones) is properly recorded and linked to the employee in the asset system
- Provide a welcoming and supportive onboarding experience, including basic IT and mobile device orientation
- Decommission equipment and mobile devices for departing employees, ensuring assets are recovered, wiped, and updated in the system
- Coordinate mobile line transfers, suspensions, or cancellations as part of offboarding
- Revoke system and mobile access in a timely and secure manner
- Partner with HR and hiring managers to ensure smooth and well-coordinated transitions
QUALIFICATIONS:
- Associate's degree in information technology or related field (or equivalent experience)
- 1-3 years in IT Operations and Support
- Knowledge of Network Management and IT system protocols.
- Proficiency in Microsoft 365 Suite
- Working knowledge of Microsoft Active Directory and Entra ID
- Knowledge and hands-on experience with:
-
- Laptop and desktop hardware
- Mobile devices and tablets
- Windows desktop operating systems (Windows 10 and 11)
- End user applications and software
- Network peripherals
- Printers
- Discretion and trustworthiness due to frequent contact with confidential material
- Strong attention to detail and organization skills
- Experience with documentation software and proven data recordkeeping accuracy.
- Ability to consistently provide responsive, professional, and highly personable technical support.
PHYSICAL DEMANDS:
- Frequently lift objects weighing up to 50 pounds
- Climb stairs
- Sit for long periods of time
- Occasionally stoop, kneel or crouch
- Use hands and arms to reach for, grasp and manipulate objects
WORKING CONDITIONS:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Travel to other branches/locations as needed.
Winter Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.