Whitechapel Behavioral Services

The Medical Receptionist Medical Assistant plays a crucial role in a small medical office team, supporting efficient patient scheduling, managing front desk operations, and assisting with billing. Reporting directly to the Office Manager, this position ensures smooth daily workflow using Electronic Health Record (EHR) systems, while maintaining a welcoming environment for patients and supporting clinical staff in administrative tasks.

Responsibilities

• Coordinate patient scheduling and manage appointment calendars
• Oversee front desk operations including patient check-ins and inquiries
• Assist with billing processes and insurance documentation
• Maintain accurate and confidential patient records using EHR systems
• Support the Office Manager and clinical staff as needed

Preferred Qualifications

• Entry-level experience in medical reception or medical assisting
• High school diploma or equivalent