Westfield State College

Campus Title: Program Administrator
State Job Title: Director
Department: Division of Graduate and Continuing Education
Job Code: HA6010
FLSA Status: Exempt
Funding: 7107-0029
Bargaining Unit: Non-Unit Professional
Job Type: Part-time Permanent
Timeframe: 52 Weeks
Shift: 32 Hours/Week - Monday-Friday, 9am to 4pm
Regular Days Off: Saturday and Sunday
Supervision Received: This position reports to the Dean of Graduate and Continuing Education
Supervision Exercised: All full-time and part-time PMHNP Program staff, and guest lecturers
Salary: $92,000 - $97,750 Annually (salary commensurate with education and experience)
About the Psychiatric Mental Health Nurse Practitioner (PMHNP) Program
Westfield State University's Nursing program includes a traditional 4-year pre-licensure pathway, an RN to BSN completion program, and a newly launched Concurrent RN to BSN program - the first of its kind in Massachusetts. The program has been recognized as a Nursing College of Distinction in demonstrating consistent outcomes such as NCLEX pass rates well above the national average. Faculty are tenure-track and represented by the Massachusetts State College Association (MSCA). The university offers comprehensive benefits and requires faculty participation in teaching, scholarship, and service.
General Statement of Duties / Position Overview
The inaugural Program Administrator is a key leader responsible for the overall administration and quality of the Psychiatric Nurse Practitioner Program. Reporting to the Dean of Graduate and Continuing Education and aligns with, supports, and works closely with the Department Chair to ensure the level of collaboration needed while maintaining the appropriate reporting structure.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
Staff Oversight

• Supervise program staff, including assigning work, monitoring workload, evaluating performance in collaboration with the Department Chair, and identifying professional development opportunities.
• Participate in the recruitment, selection, onboarding, orientation, and retention of program personnel in collaboration with the Dean, Department Chair, and Human Resources.
• Recommend personnel actions, including performance improvement strategies, recognition, and staffing adjustments consistent with University policies.
• Approve work schedules, monitor staffing needs, and ensure adequate program coverage to support operational and accreditation requirements.

Personnel Administration & Compliance

• Monitor and maintain faculty, staff, adjunct, and clinical preceptor licensure, certifications, credentialing, and other regulatory requirements necessary to maintain program and accreditation compliance.
• Maintain confidential personnel records and documentation related to licensure, credentialing, and other employment matters in accordance with University policy.
• Collaborate with Human Resources and University leadership regarding personnel actions, including participation in management and resolution of grievances; employment processes, and interpretation of University policies affecting program operations.
• Assist the Department Chair and Dean with employee relations matters by preparing documentation, maintaining confidential records, and participating in discussions regarding employee performance and operational staffing needs.
• Exercise sound judgment when handling confidential personnel, student, accreditation, and organizational information.

Leadership & Decision Making

• Provide administrative leadership for the PMHNP Program by exercising independent judgment in operational planning, resource allocation, and program administration.
• Develop, implement, and evaluate administrative procedures that improve program effectiveness, operational efficiency, and regulatory compliance.
• Advise the Dean and Department Chair regarding staffing needs, operational priorities, strategic planning, and program effectiveness.
• Serve as the program's administrative representative on university committees and workgroups involving graduate education, accreditation, and program operations.

Accreditation & Risk Management

• Ensure ongoing compliance with state licensure requirements, national certification standards, and accreditation expectations for faculty, clinical preceptors, and program operations.
• Identify compliance risks and recommend corrective actions to the Dean and Department Chair to mitigate institutional risk and maintain accreditation standards.
• Coordinate program assessment, accreditation documentation, and continuous quality improvement activities related to curriculum, admissions, clinical education, and student outcomes.
• Submit required accreditation documentation, including annual reports, interim updates, and notices of programmatic changes
• Lead preparation for CCNE site visits, including narrative writing, evidence collection, and team coordination

Requirements:
Minimum Qualifications

• Graduate of an accredited Psychiatric Mental Health Nurse Practitioner Program
• Doctoral degree in nursing (DNP, PhD, or equivalent) or matriculated in a doctoral program
• Current national board PMHNP certification
• Current unencumbered licensure, or eligible for licensure, as an RN and APRN in Massachusetts
• Minimum of 2 years of academic experience and 3 years of clinical practice in psychiatric mental health
• Excellent leadership, interpersonal, and organizational skills
• Proficiency with Microsoft Office and data management systems
• Strong written and oral communication skills
• Commitment to diversity, equity, and inclusion
• Understanding of Westfield State University's mission and public service values

Preferred Qualifications

• Demonstrated knowledge of CCNE and NONPF standards and the self-study process
• At least three (3) years of full-time experience in higher education
• Experience with competency-based and online education

Additional Information:
Salary:
Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.
Employee Benefits:
Benefits are an important component of an employee's total compensation package.

• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
• Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
• Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.

Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Application Instructions:
An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

• Resume
• Cover Letter
• Contact information for three references *
• Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.
Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.