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60 Wested It Specialist Jobs Hiring Near You

IT Specialist #22-00133 Position Summary: The IT Specialist is responsible for providing tech support for end users through troubleshooting and problem solving. The IT Specialist will serve as the ...

IT Specialist, Atlanta, GA This is an IT Specialist position, for both the staff and the company, that will start in the role of an IT Specialist and likely grow into the role of Chief Technology ...

IT Specialist, Sandy Springs, GA This is an IT Specialist position, for both the staff and the company, that will start in the role of an IT Specialist and likely grow into the role of Chief ...

IT Specialist

Prescott, AZ · On-site

$25/hr

The IT Specialist will utilize his or her proven technical and client service skills as they respond to end user support issues in a rapidly growing high-volume atmosphere. The IT Specialist will ...

IT Specialist

Prescott, AZ · On-site

$25/hr

The IT Specialist will utilize his or her proven technical and client service skills as they respond to end user support issues in a rapidly growing high-volume atmosphere. The IT Specialist will ...

IT Specialist

Prescott, AZ · On-site

$25/hr

The IT Specialist will utilize his or her proven technical and client service skills as they respond to end user support issues in a rapidly growing high-volume atmosphere. The IT Specialist will ...

IT Specialist

Prescott, AZ · On-site

$25/hr

The IT Specialist will utilize his or her proven technical and client service skills as they respond to end user support issues in a rapidly growing high-volume atmosphere. The IT Specialist will ...

To acquire the advantage, Zolon PCS is seeking an IT Specialist . This role supports the Federal Bureau of Investigation (FBI) under the ITSSS2 Advanced Support Services for Information Systems and ...

IT Specialist

Washington, DC · Hybrid

$42 - $47/hr

TITLE: IT Specialist LOCATION: Washington, DC/ Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 6 ...

To acquire the advantage, Zolon PCS is seeking an IT Specialist . This role supports the Federal Bureau of Investigation (FBI) under the ITSSS2 Advanced Support Services for Information Systems and ...

IT Specialist

Mason, OH · Hybrid

$28/hr

Qualifications IT Specialist for part time hours 20-25 hours a week. Preferred schedule would be half days, 5 days a week. IT Specialist requires: Proficient in HTML/ CSS Adobe Suite, particularly ...

Position: IT Specialist Job Type: (Remote) Unidor is seeking a highly skilled and motivated IT Specialist to join our team. As an IT Specialist, you will be responsible for maintaining and improving ...

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Full-time

Re-posted 3 days ago


Job description

IT Specialist
#22-00133

Position Summary:
The IT Specialist is responsible for providing tech support for end users through troubleshooting and problem solving. The IT Specialist will serve as the first point of contact and is responsible for creating and managing support request tickets. IT Specialist is responsible for providing on-site support, remote support, and answering help desk phone calls. IT Specialist #22-00133
Responsibilities:
• Performs basic networking maintenance functions such as user creation and assignment of rights and permissions
• Creates, monitors, tracks, schedules, updates and closes work orders within the ticketing system in a timely manner
• Answers and resolves help desk calls from local and remote users and offices
• Follows through to ensure problems are resolved and customers are updated
• Develops in-depth product knowledge in order to resolve customer questions and issues
• Participates in client conference calls to obtain necessary data for resolution
• Communicates with customers at all levels of technical and non-technical skills sets
• Escalates support issues as needed
• Triages and accurately documents user support issues according to defined procedures, focusing on impact and urgency
• Acts as a liaison between customers, technical escalation teams and outside business partners, communicating technical information in layman's terms
• Resolves incidents with known solutions, according to support standards and defined procedures
• Escalates more involved issues to the appropriate support teams, and outside business partners for expedient resolution
Requirements:
  • Valid driver's license
  • Pre-Employment Screening
  • 4- or 2- year degree in a relevant field
  • Extensive knowledge of PC hardware and software
  • Expert in Windows OS (Windows 8/ Windows 10)
  • Basic knowledge of server operating systems (Windows 2012)
  • Ability to provide excellent customer service
  • Experience preferred, but not required.

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IT Specialist
#22-00133
For consideration for the IT Specialist position, please apply here or directly on our website today!
apply.honeycreekstaffing.com