Wellspring Hospitality

Description

At Murrieta Hot Springs Resort, we are dedicated to creating unforgettable guest experiences through exceptional service, wellness, and hospitality. Join our team and be part of a vibrant, guest-focused environment where your skills make a lasting impact.

Murrieta Hot Springs Resort is seeking a professional, attentive, and service-oriented Busser to support our Fine Dining Restaurant team. The Busser plays a critical role in delivering exceptional guest experiences by maintaining the cleanliness, organization, and presentation of the dining room while assisting servers and culinary staff. This position requires a strong work ethic, attention to detail, and a commitment to providing warm, gracious hospitality that reflects the resort's standards.

Requirements

Essential Duties and Responsibilities

• Set up and maintain dining room tables according to restaurant standards. 
• Promptly clear and reset tables to ensure efficient guest seating and service flow.
• Refill water glasses and assist with beverage service as directed. 
• Support servers by delivering bread, food items, condiments, and other guest requests. 
• Maintain cleanliness and organization of dining areas, service stations, and side work areas. 
• Polish silverware, glassware, and other dining equipment as assigned. 
• Assist with opening and closing duties, including dining room preparation and breakdown. 
• Monitor dining room appearance and ensure all guest-facing areas remain clean and presentable. 
• Communicate effectively with servers, hosts, managers, and kitchen staff to support seamless service. 
• Assist in maintaining inventory of service supplies and notify management when replenishment is needed. 
• Follow all food safety, sanitation, and health department regulations. 
• Respond to guest needs with professionalism, urgency, and a positive attitude. 
• Support resort and restaurant special events, banquets, and private dining functions as needed. 
• Perform additional duties as assigned by management. 

Qualifications

• Previous restaurant, hospitality, or customer service experience preferred. 
• Fine dining or upscale restaurant experience is a plus. 
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication and teamwork skills. 
• Professional appearance and demeanor. 
• Ability to provide exceptional guest service and maintain a positive attitude under pressure. 
• Flexible schedule, including evenings, weekends, holidays, and special events. 

Physical Requirements

• Ability to stand and walk for extended periods during shifts. 
• Ability to lift, carry, push, and pull up to 40 pounds. 
• Frequent bending, reaching, stooping, and repetitive movements. 
• Ability to work in a busy restaurant environment with varying temperatures and noise levels. 

Knowledge, Skills, and Abilities

• Strong commitment to guest satisfaction and hospitality excellence. 
• Ability to anticipate guest and team needs. 
• Strong organizational and time management skills. 
• Ability to follow verbal and written instructions. 
• Knowledge of food safety and sanitation practices preferred. 

Work Environment

The Busser works in a fine dining environment and is expected to uphold the service standards and values of Murrieta Hot Springs Resort. Team members are expected to demonstrate professionalism, respect, integrity, and a commitment to creating memorable guest experiences.

Murrieta Hot Springs Resort Core Expectations

• Deliver genuine hospitality and exceptional service to every guest. 
• Promote a culture of wellness, teamwork, and respect. 
• Maintain compliance with all resort policies, safety standards, and operational procedures. 
• Represent the resort in a professional manner at all times. 

Murrieta Hot Springs Resort is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.

Associate Benefits:

• 401(k) Retirement Plan
• 401(K) Matching
• Comprehensive Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life Insurance Coverage
• Paid Time Off & Floating Holidays
• Paid Sick Leave

Associate Perks:

• Associate Discounts on Dining, Retail & Services
• Complimentary Gym Access
• Discounted Resort Stays
• Exclusive Soaking Privileges

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Employment is contingent upon successful completion of a background check and verification of work authorization, in compliance with applicable federal and California law. 

$16.90 Hourly 

Part-Time