Wellpoint

Clerical And Logistic Support

This position provides clerical and logistic support to the service center. Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files. Interface with all levels of management, team members, internal and external customers.

Duties And Responsibilities:

Handle incoming calls

Generate service orders for dispatch to technicians

Post completed service orders from technicians and contractors

Post shuttle sheets from drivers for units shuttled out

Assist customers with merchandise follow up

Generate daily, weekly, and monthly reports

Daily follow up on warranty rejects

Qualifications

Previous work experience in office environment

Must be self starter and dependable

Computer literate and working knowledge of Microsoft products (Word, excel etc.)

Excellent phone and interpersonal skills

Detail oriented and organized

Decision making, problem solving ability

Must be able to multi-task

Must be able to work in a very fast paced environment

Previous data entry experience