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Service Coordinator

Job Duties:

• Responsible for overseeing and implementing all fuel and propane service work in the field and at the office
• Work in the field as necessary setting tanks, doing visual inspections, providing pumping station training, etc.
• Bulk plant inspections
• Monitor emergency calls & dispatch bobtail and peddle trucks after hours and on weekends
• Communicate and coordinate with the Customer Service Manager and CSRs
• Communicate and coordinate with the propane and fuel salespeople
• Communicate effectively with new and existing customers
• Perform random truck inspections in a timely manner as directed by the HR manager
• Complete assigned tasks and projects in a timely manner
• Sell products and services to potential customers on the phone or in the office
• Purchase fuel tanks and parts
• Purchase propane service products
• Train service techs
• Load customer bulk trucks when necessary
• Organize & maintain all aspects of the Oil Barn
• Distribute discharge system inspection forms to drivers on the 1st of each month and collect
• Maintain pumping station employee training program
• Maintain pumping station maintenance program
• Month End Inventory
  • Tank inventory
  • Purged gallons
  • Cased goods inventory
  • Bulk oil inventory

Job Requirements:

• Manages time effectively and adapts quickly to changing priorities
• Accuracy and attention to detail
• Able to work independently with some direction
• Effective listening and good phone skills
• Problem-solving and analytical ability
• Comfortable in fast-paced environment
• Capable of following written instructions and documented procedures
• Team player who works productively with a wide range of people
• Able to perform math operations (addition, subtraction, multiplication, and division)
• Pass a drug screen and background check
• Valid CDL B driver's license (with Hazmat & Tanker endorsements) and clean driving record
• Education: High school diploma/GED required
• Experience: Minimum 3 years in similar position preferred