Wave Welcome

Job Summary:
Wave Welcome is a rapidly growing tech startup that specializes in delivering digital transformation and IT modernization services to medium sized organizations. We are seeking a highly motivated and creative individual who possesses knowledge of system engineering fundamentals to work in our IT department, providing support for both internal infrastructure and clients' needs.
Responsibilities:
• Developing enhancements for Wave Welcome’s existing product platforms.
• Managing and monitoring all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Defining customers’ needs and functionality in a service development cycle.
• Leading the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installing, configuring, and testing operating systems, application software, and system management tools.
• Ensuring the highest level of systems and infrastructure availability.
• Implementing warranty and support activities.
• Evaluating the existing systems and providing technical direction to IT support staff.
• Planning and implementing system automation as required for better efficiency.
• Overseeing the development of customized software and hardware requirements.
• Collaborating with industry partners and technical professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
• Dealing with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
Qualifications:
Required:
• Strong systems engineer with AWS and Microsoft Certifications
• Self-Starter
• Excellent communication skills
• Decision-making
• Information security
• Analytical skills
• Knowledge of systems engineering software tools
• Leadership
• Organizational skills
• Patience
• Strong attention to detail
Preferred:
• 3-5 years of experience in IT, cloud computing, and/or cybersecurity support or completed equivalent college coursework.
• Previous on-campus work and/or internship experience in IT support, cloud computing and/or cybersecurity.
• AWS and Microsoft certifications are a plus.
Company:
Wave Welcome arose from the realization that processes and procedures are often what prevent organizations from succeeding. Founded in 2020, the company is headquartered in Oxon Hill, USA, with a team of 2-10 employees. The company is currently Early Stage.