Great compensation! BASE SALARY + EXCEPTIONAL BONUS OPPORTUNITIES
The Brokerage Account Manager is expected to fulfill their responsibilities with integrity while supporting the overall mission and needs of WJW Associates as directed or requested by management. The Brokerage Account Manager will be responsible for managing the movement of freight for existing and new customers.
Job Duties:
To maintain integrity in all actions without exception as an employee of WJW
To work on creating greater revenue opportunities through account penetration of current WJW Accounts
To enhance the overall profitability of WJW
To understand the rules and regulations of hours of service and how they affect the ability to service customer freight when speaking to potential outside carriers
To use the dispatch system effectively and to update it with information regarding all loads as check calls are made
To provide routing, guidance and assistance to outside carriers to ensure the smooth, efficient pickup and delivery of customer goods
To communicate with both customers and carriers on a regular basis for each load under dispatch
To meet financial targets of WJW on a weekly basis
To support sales efforts in pricing, emailing, customer service, etc.
To assist with load planning for terminal/company through interaction with sales/contract dispatch/management
To assist with contract operations and other needs of the company whenever required
To act in the best interest of WJW customers, WJW the company and the employees of WJW at all times
To always maintain professional communication with stakeholders of WJW
To communicate openly, honestly and effectively in both written and oral communication, and to provide feedback to management and sales when issues arise
Company Description
WJW has been a closely held, family run company since its inception in 1979. Technically knowledgeable with a personal commitment to each customer's success has been the secret to WJW's growth. Originally a specialized transportation company with an emphasis on step deck and multi-axle work, WJW has grown into a mature, stable company with several service options to meet the distinct needs of each customer.
As the company has grown it has expanded its offerings to include dedicated equipment, freight management services, intermodal, flat, van, reefer, and specialized services.