WIN Technology

Description
Whether it is our cutting-edge technology solutions, collaborative team environment, or commitment to our communities at WIN Technology, Connections Matter.
What connections matter to you? Here at WIN Technology, we connect the Midwest to the globe, communities to life-enhancing services, and our employees and clients to the things that matter to them most. As the only Midwest IT Services provider backed by a wholly owned fiber network, we are growing fast and continuously invest in innovative new offerings and improved services that will help our clients stay ahead of the curve. Every day is filled with opportunities to create solutions and provide meaningful business value for our clients across multiple industries including healthcare, finance, manufacturing, and more.
Our culture is fueled by twenty-nine "WIN Ways" that connect us to each other with a set of values and practices that we live each day. We enjoy challenges, solving problems, working hard, and having fun. Because we want everyone to feel connected to our culture and have the opportunity to work remotely, we offer a well-balanced hybrid approach to togetherness. We encourage our employees to pursue personal and career growth through development programs including leadership training, educational reimbursement, and certifications. While we are highly team oriented, we also recognize and celebrate individual contributions. We embrace a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow. By connecting to our communities through volunteering and outreach, we proudly contribute to a wide variety of organizations including Special Olympics, Girls Who Code, United Way, and Feed My People. All employees receive 16 hours of volunteer time off each year, allowing them to give back to the organizations and causes that matter to them most.
WIN Technology - Connections Matter.
Requirements
Position Summary:
WIN Technology is seeking a motivated Salesforce Administrator Intern to join our Business Systems team and help support the administration, enhancement, and ongoing optimization of our Salesforce platform, including Sales Cloud, Service Cloud, Conga, and FormAssembly.
This internship is designed for students and recent graduates who are passionate about Salesforce technology and want to build a career as a Salesforce Administrator or Business Systems professional. Working alongside experienced Salesforce professionals, business analysts, and business stakeholders, you'll gain hands-on experience supporting a production Salesforce environment while developing the technical, analytical, and business skills needed for long-term success.
Flexible scheduling is available to accommodate college class schedules.
Candidates must currently reside within 75 miles of Eau Claire, Wisconsin, or be willing to relocate to a location within 75 miles before their start date.
What You'll Do
Salesforce Administration & Configuration

• Assist with day-to-day Salesforce administration, including user setup, permissions, profiles, roles, and data management
• Learn to configure and maintain custom objects, fields, page layouts, validation rules, and Flow automation
• Support system enhancements that improve usability and business processes
• Troubleshoot user issues while working with senior team members to implement solutions

Business Analysis & Requirements

• Meet with business users to understand their needs and document requirements
• Help translate business requirements into user stories and functional solutions
• Participate in improving business processes through Salesforce capabilities
• Learn how technology solutions drive business value

Reporting & Data Quality

• Create and maintain Salesforce reports and dashboards
• Assist with data cleanup, deduplication, validation, and governance activities
• Help identify opportunities to improve data quality and operational efficiency

User Support & Training

• Provide first-level support to Salesforce users
• Assist with onboarding new users and answering questions
• Help develop documentation, training materials, and user guides
• Promote user adoption through responsive customer service

Platform Enhancements

• Gain exposure to Conga Composer, Conga Contracts (CLM), FormAssembly, and other Salesforce ecosystem tools
• Participate in Salesforce release activities and change management
• Learn Salesforce security best practices and platform governance
• Work alongside experienced administrators and developers on larger enhancement projects

Agile Team Participation

• Participate in sprint planning, daily stand-ups, backlog refinement, sprint reviews, and other Agile ceremonies
• Learn Agile development practices while contributing meaningful work
• Collaborate with cross-functional teams throughout the organization

What We're Looking For
Required Qualifications

• Currently pursuing or recently completed a bachelor's degree in Information Systems, Computer Science, Management Information Systems, Business Information Systems, Business, or a related field
• Completed coursework involving Salesforce and/or earned Salesforce Trailhead badges, Superbadges, or Salesforce certifications
• Candidates must currently reside within 75 miles of Eau Claire, Wisconsin, or be willing to relocate to a location within 75 miles before their start date
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Self-motivated with a willingness to learn and take initiative
• A genuine interest in building a career in the Salesforce ecosystem

Preferred Qualifications

• Salesforce Administrator Certification (or actively working toward certification)
• Experience using Salesforce through coursework, internships, capstone projects, or personal projects
• Familiarity with Sales Cloud or Service Cloud
• Experience with Flow automation
• Experience creating reports and dashboards
• Exposure to Conga, FormAssembly, Gearset, or similar Salesforce tools
• Familiarity with Agile development methodologies

Why WIN Technology?
At WIN Technology, interns are treated as members of the team-not observers. You'll work on meaningful projects, receive mentorship from experienced professionals, and gain exposure to how Salesforce supports sales, service, and business operations in a growing technology company.
If you're excited to learn, solve problems, and build a career in the Salesforce ecosystem, we'd love to hear from you.
Work Conditions / Equipment
Most work is performed indoors in a professional office environment. Physical activity consists of standard office work with occasional lifting of up to 30 pounds. Utilization of standard office equipment and computer systems is required. Regular travel is not anticipated; however, occasional local or regional travel may be necessary to support business needs.