Voyago

60 jobs near Columbus, OH

Voyago, Transdev Ontario, is hiring Transit Drivers to fill both existing and future openings based in our Ajax office, supporting operations across the expanded Durham regions. Your Role * Voyago ...

Voyago is currently recruiting for a Accounts Receivable Clerk in London, Ontario, to replace an upcoming vacancy. Your Role Reporting to the Accountant and supporting the AR Specialist, the primary ...

Voyago is hiring Full Time Patient Transfer Attendants to fill current open position for our York (Gormley, ON) region Your Role * You are responsible for the safe transport of patients via stretcher ...

Voyago is now hiring School Bus Drivers in Sudbury for the 2026/2027 school year! Looking for extra income without giving up your whole day? School bus driving is perfect for retirees, parents, or ...

CA$25.20 - CA$36.90/hr

Voyago is hiring 310T/S Automotive Apprentice Mechanic (2nd - 4th year) for our Brant Garage. Your Role Reporting directly to the Fleet Manager, * You are responsible for evaluating and ensuring ...

Showing results 41-60

Customer Service Specialist - London, Ontario

Voyago

London, ON • On-site

CA$19.50/hr

Full-time, Part-time

Posted 4 days ago


Job description

Voyago is hiring 2 part-time Customer Service Specialists, to fill existing openings, for our Logistics Centre in London, Ontario.

Your Role

Reporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high degree of customer service in a fast paced environment.

Primary Responsibilities

Operations:

  • Coordinates bookings and prepare customer correspondence for special events
  • Complete FT Customer Service Specialist Shifts
  • Ensures dispatch operations are in accordance with established standards
  • Completes order entry accurately
  • Price transfers/fares accurately

Customer Service:

  • Provide a high level of customer service
  • Provide response times
  • De-escalate customer concerns

Administration:

  • Authorizes credit cards for current and future transfers

Requirements

Your profile

  • You are able to read and communicate in English effectively
  • You have a High School Diploma or Equivalent
  • You have 1-2 years of Logistics or Call Centre experience
  • You have the ability to work independently
  • You have excellent problem-solving skills
  • You have the ability to multitask and shift priorities as needed
  • You are proficient in Microsoft programs such as Outlook, Word and Excel
  • You are an Emergency Telecommunications Graduate (an asset)
  • Must have open availability to work afternoons, evenings, and weekend
    • Afternoons range between 1200-2200
    • Evenings range between 1800-0200 or 2200-0600
    • Weekends range between 0800 and 2200.

Hourly Wage: $19.50 per hour

Benefits

The perks

  • We are an Award Winning company
  • As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
  • We focus on innovation and sustainable environmental initiatives
  • We support the development, work-life balance and well-being of our employees
  • We build a supportive corporate culture that encourages diversity and enables our people to flourish.
  • We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
  • We offer our employees opportunities to build their own experience within a local, global Group.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.