Visiblethread

15 Visiblethread Jobs Hiring Near You

$100 - $125/hr

VisibleThread's RFP Intelligence Platform helps the world's largest government contractors win more business by reducing risk and improving efficiency. We're growing fast, and we need a hands-on ...

Proficiency in Microsoft Office, collaboration tools (Teams, SharePoint), proposal software (e.g., VisibleThread), and familiarity with AI-driven proposal tools. Preferred Qualifications * Experience ...

Proficiency in Microsoft Office, collaboration tools (Teams, SharePoint), proposal software (e.g., VisibleThread), and familiarity with AI-driven proposal tools. Preferred Qualifications * Experience ...

Proficiency with proposal tools such as SharePoint, PMC, Deltek, GovWin, VisibleThread, and related systems. * Exceptional attention to detail, organization, communication, and timemanagement skills.

Proposal Coordinator

Columbia, MD · On-site

$86K - $128K/yr

Proficiency with proposal tools such as SharePoint, Awarded AI, Deltek, GovWin, VisibleThread, and related systems. * Exceptional attention to detail, organization, communication, and time-management ...

Proposal Coordinator

$86K - $128K/yr

Proficiency with proposal tools such as SharePoint, Awarded AI, Deltek, GovWin, VisibleThread, and related systems. * Exceptional attention to detail, organization, communication, and timemanagement ...

Proficiency with proposal tools such as SharePoint, Awarded AI, Deltek, GovWin, VisibleThread, and related systems. * Exceptional attention to detail, organization, communication, and timemanagement ...

Proposal Coordinator

$86K - $128K/yr

Proficiency with proposal tools such as SharePoint, PMC, Deltek, GovWin, VisibleThread, and related systems. * Exceptional attention to detail, organization, communication, and timemanagement skills.

Proposal Coordinator

Fulton, MD · On-site

$86K - $128K/yr

Proficiency with proposal tools such as SharePoint, PMC, Deltek, GovWin, VisibleThread, and related systems. * Exceptional attention to detail, organization, communication, and time-management skills.

Visiblethread Jobs Information

Infographic showing various job openings at Visiblethread in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Enterprise Customer Success Manager

Arlington, VA • On-site

Full-time

Medical, PTO

Posted 26 days ago


Job description

VisibleThread's RFP Intelligence Platform helps the world's largest government contractors win more business by reducing risk and improving efficiency. We're growing fast, and we need a hands-on Customer Success Manager to keep that momentum going. We work with the largest government contracting customers in the world across Defense & Space, IT Services and Healthcare.

You'll own the relationship with a portfolio of enterprise customers. Your job: get close to their world, understand the pain and challenges they're solving for, and show them how to use VisibleThread to drive real value and efficiencies. This is a relationship-first, hands-on role that involves ongoing customer engagement.

About the Role

  • Build trust fast. Become the go-to person for your accounts. understand their goals, their workflows, and where they're getting stuck.
  • Own $3M in ARR across a number of large Enterprise Accounts
  • Onboard and train. Get new customers up and running quickly, and teach them how to get the most out of VisibleThread.
  • Drive adoption. Turn product usage into measurable outcomes; efficiency gains, reduced risk, better compliance.
  • Solve problems. Be the bridge between customers and our product and support teams when issues come up.
  • Grow the relationship. Spot renewal and upsell opportunities, and work with sales to close them.

Requirements

  • 5+ years’ experience in customer success, account management, or a customer-facing SaaS role.
  • Experience working in the GovCon industry would be beneficial
  • Strong program management experience, change management and supporting user adoption
  • Must be AI savvy
  • Comfortable with technology — you can learn a product deeply and explain it simply.
  • A genuine curiosity about customers' problems, and the drive to solve them.
  • Sharp communication skills, written and verbal.
  • A self-starter who thrives on ownership, not hand-holding.

Benefits

  • Work with major global brands across Defense, IT Services, and Healthcare.
  • A flat, fast-moving team with real career growth.
  • 100% paid private medical insurance.
  • Flexible working schedule.
  • Competitive salary and annual leave.
  • Monthly all-hands and team events with people worldwide.

Ready to help enterprise customers win with VisibleThread? We'd love to hear from you.