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60 Virtual Remote Customer Service Representative Jobs Hiring Near You

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the ...

PeopleShare Inc

Remote Customer Service

$18/hr

Description for Remote Customer Service Representative: * Demonstrate a high level of ... Strong ability to work independently as part of a virtual team * MUST have reliable high-speed ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Orlando, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

Call Center Haven

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling ...

Easy Recruiter

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into ...

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What makes Virtual an attractive place to work?

Virtual is a forward-thinking company that has established itself as a leader in its industry, known for its commitment to innovation and customer satisfaction. The company's virtual work environment offers a unique blend of flexibility, collaboration, and autonomy, allowing employees to work from anywhere and be part of a global team. By joining Virtual, professionals can expect opportunities for growth, skill development, and making a meaningful impact in a rapidly evolving field.

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Remote Customer Service Representative

Annuity Health, LLC

Remote

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

350th of 499 rated business services

Job description

Remote Customer Service Representative

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management
Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary
Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred
Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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