Vip Automotive Group 1

60 jobs near Columbus, OH

... Join One of Long Island's Leading Automotive Groups VIP Automotive Group of Long Island is actively hiring an experienced Automotive Internet Parts Customer Service Representative to support our ...

Assistant Pre-Owned Manager

Wantagh, NY · On-site

$67.50 - $82.50/hr

... VIP Automotive Group of Long Island Salary - $75,000+ Annual inclusive of salary and commission Full-Time Position Launch Your Automotive Career with One of Long Island's Leading Dealer Groups ...

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Sales Professional

Hicksville, NY · On-site

$70 - $110/hr

... VIP Automotive Group of Long Island, one of the most successful automotive groups in the region. We are known for exceptional leadership, a customer-focused culture, and a commitment to employee ...

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BDC Representative

Levittown, NY · On-site

$45K - $80K/yr

Client Relations / BDC Representative - Customer Service VIP Automotive Group - Long Island, NY ... One weekend day required * One weekday evening shift: 12:00 PM - 8:00 PM * One weekday off

New

Automotive Service Advisor - Levittown Ford Levittown Ford - Levittown, NY VIP Automotive Group of ... * 1+ year of automotive dealership experience required * Ford dealership experience preferred

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Automotive Service Advisor

Hicksville, NY · On-site

$100K - $150K/yr

At VIP Automotive Group, we believe our employees are our greatest asset. We provide a professional ... At least 1 year of dealership experience required * Subaru experience is a plus * Strong sales and ...

At VIP Automotive Group, we believe our employees are our greatest asset. We provide a professional ... At least 1 year of dealership experience required * Subaru experience is a plus * Strong sales and ...

New

NY · On-site

$50 - $80/hr

At VIP Automotive Group, we invest in our employees through training, advancement opportunities, and a team-first culture . Why Join Levittown Ford? * Competitive compensation ($50K-$80K+

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Automotive Internet Parts CSR

Vip-Automotive-Group-1

Levittown, NY • On-site

$70 - $90/hr

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Job description

Salary Range: $70,000.00 To $90,000.00 Annually

Automotive Internet Parts Customer Service RepresentativeVIP Automotive Group of Long Island

Lindenhurst, NY | Full-Time
Monday–Thursday | 9:00 AM – 5:00 PM
Friday | 9:00 AM – 3:00 PM
Weekends| 2 hours required remotely
(Some flexibility required during peak order volume periods)
Salary - $70,000 - $90,000 (inclusive of base & commission and bonuses)

Join One of Long Island’s Leading Automotive Groups

VIP Automotive Group of Long Island is actively hiring an experienced Automotive Internet Parts Customer Service Representative to support our growing OEM automotive e-commerce operations.

If you have dealership parts experience, automotive e-commerce knowledge, and strong customer service skills, this is an opportunity to join a stable, high-volume operation with long-term career growth potential.

At VIP Automotive Group, we are known for exceptional leadership, a customer-first culture, and promoting from within. We provide a professional environment where motivated employees can build rewarding long-term careers.

Automotive Internet Parts Customer Service Representative Responsibilities

As an Automotive Internet Parts Customer Service Representative, you will manage online automotive parts orders from start to finish while providing exceptional support to retail and wholesale customers.

Daily Responsibilities Include:
  • Process and manage online automotive parts orders from order placement through fulfillment
  • Verify OEM part numbers, pricing, quantities, availability, and shipping information
  • Resolve customer concerns involving:
    • Wrong parts
    • Damaged shipments
    • Lost packages
    • Delayed deliveries
    • Backorders
  • Coordinate with warehouses, vendors, shipping carriers, and dealership teams
  • Handle cancellations, exchanges, refunds, reshipments, and order modifications
  • Respond to customer inquiries via phone and email
  • Provide automotive parts quotes and product information
  • Assist Level 1 Customer Service Representatives with escalated or complex cases
  • Maintain detailed documentation of orders, customer communication, and resolutions
  • Deliver professional written communication in a fast-paced, email-heavy environment
  • Generate revenue through proactive customer follow-up and lead response efforts
Automotive Parts Experience Required

This is NOT an entry-level customer service position.

Qualified candidates should have prior experience working in:

  • OEM automotive parts operations
  • Automotive e-commerce parts sales
  • Online automotive parts fulfillment
QualificationsPreferred Qualifications:
  • 2+ years of automotive parts experience
  • OEM automotive parts knowledge strongly preferred
  • Experience with online order fulfillment and shipping workflows
  • Ability to multitask in a high-volume environment
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Experience handling customer escalations and problem resolution
Experience With The Following Systems Is A Plus:
  • CDK
  • Ship Station
Why Join VIP Automotive Group?

Established and growing automotive dealership group
Stable Monday–Friday schedule
Opportunity for advancement and internal growth
Collaborative and professional work environment
High-responsibility role with ownership and accountability
Work with multiple OEM automotive brands
Long-term career opportunity within a successful dealer group

VIP Automotive Group is an equal opportunity employer committed to creating an inclusive workplace for all employees.

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