Vincent Limousine

Senior Lead Limousine Dispatcher (In-Office – Astoria, NY)

A well-established, white-glove limousine and luxury transportation company with over 40 years of excellence in New York City is seeking an experienced Senior Lead Dispatcher to join our in-office operations team in Astoria, Queens.

This role is ideal for a seasoned professional who thrives in a fast-paced luxury environment, takes pride in precision and service, and understands the expectations of high-profile and international clientele.

Position Overview

The Senior Lead Dispatcher will play a key role in overseeing daily dispatch operations for our company-owned luxury fleet, working closely with chauffeurs, management, clients, and international partners to ensure seamless service delivery worldwide.

Qualifications & Experience

• 5+ years of dispatch experience in the luxury transportation or limousine industry (required)
• Extensive knowledge of NYC and Tri-State Area geography, traffic patterns, and regulations
• Experience coordinating transportation for international clients and global partners
• Ability to communicate professionally with partners in other countries and across time zones
• Proven ability to manage high-volume, time-sensitive assignments with accuracy and professionalism
• Strong leadership and communication skills when dealing with both chauffeurs and clients
• Highly organized, detail-oriented, dependable, and calm under pressure
• Computer-literate with strong scheduling and multitasking abilities
• Excellent phone etiquette and customer service skills
• Professional appearance, positive attitude, and team-oriented mindset

Compensation & Benefits

• $25–$35 per hour, based on experience
• Excellent health insurance plans with company contribution
• Life insurance
• 401(k) plan with company contribution
• Paid vacation time
• Sick and personal days
• Convenient office location near NYC subway lines
• Stable, long-term position with a respected industry leader

Schedule & Location

• We operate 24 hours a day, 365 days a year
• Day and evening shifts available
• Full-time, in-office position based in Astoria, NY

If you are a senior dispatcher looking to join a professional, well-run organization that values experience, discretion, and excellence, we invite you to submit your resume for a confidential review.

We are a family owned and operated limousine service that prides itself on providing the finest in white glove service.