Village Exchange Center

Administrative Assistant

The administrative assistant will support the front office, assisting with answering phones, providing one-time resources and referrals and assisting with walk in appointments, serving both Spanish and English-speaking clients. This is a part-time contractor position, Tuesdays, Wednesdays and Thursdays, 10am-4pm.

Responsibilities:

• Answering phone calls
• Assist with resources and referrals
• Assist with walk-in appointments
• Assist with food pantry registrations
• Assist with creation of fliers and documents
• Assist with other office duties as needed

Requirements About you:

The ideal candidate has a strong desire to assist refugee/immigrant communities and has familiarity with their related needs and services. The ideal candidate works well collaborating with a multidisciplinary team and outside partners, has excellent bilingual (Spanish/English) language skills, and is flexible and patient in the face of changes or challenges. Candidates should be very reliable, customer service-oriented, have strong independent work skills, and be willing to share cultural knowledge with our team.

Requirements:

• One year of direct service provision in human services/ navigation or a related field is preferred.
• Experience with resources and referrals
• Language Requirements: Spanish/English with demonstrated cultural and linguistic fluency in both languages.
• Strong desire to serve refugee/immigrant communities.
• Excellent listening, oral, and written communication skills, in both Spanish and English
• Familiarity with needs of refugee/immigrant communities.
• Familiarity with community resources.
• Ability to work well collaborating with others on a diverse interdisciplinary behavioral health team.
• Firsthand cultural knowledge as a member/leader in the local refugee community in Colorado.
• Ability to build trusting relationships with community members and act as advocate for and liaison between refugee communities and diverse network of providers.
• Skilled at facilitating client and family engagement.
• Ability to give and take direction accurately, efficiently and flexibility.
• Basic computer competency, including knowledge of Microsoft programs, outlook and google applications

The Village Exchange Center is an equal opportunity employer. We value an inclusive workforce and culture. VEC encourages applications from all qualified candidates without regard to race, ethnicity, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship status, disability, veteran status, and record of arrest or conviction. VEC encourages candidates from non-dominant communities to apply.