Villa Roma

About the Role:

The Timeshare Housekeeper plays a vital role in maintaining the cleanliness, comfort, and overall guest satisfaction within timeshare properties. This position ensures that all assigned units are thoroughly cleaned, sanitized, and prepared to meet high standards before guest arrival. The housekeeper will work closely with property management and maintenance teams to report any issues and ensure timely resolution. Attention to detail and efficiency are critical to uphold the reputation of the timeshare and provide a welcoming environment for returning and new guests. Ultimately, this role contributes directly to the positive guest experience and the operational success of the timeshare property.

Minimum Qualifications:

• Previous experience in housekeeping or cleaning services, preferably in hospitality or timeshare environments.
• Ability to follow detailed cleaning procedures and safety protocols.
• Physical capability to perform cleaning tasks including lifting, bending, and standing for extended periods.
• Basic communication skills in English to understand instructions and report issues.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Experience working in timeshare or vacation rental properties.
• Familiarity with environmentally friendly cleaning products and practices.
• Additional language skills to communicate with diverse guests and team members.
• Certification in hospitality or housekeeping management.
• Strong organizational skills and ability to manage time effectively.

Responsibilities:

• Perform comprehensive cleaning of timeshare units including bedrooms, bathrooms, kitchens, and living areas according to established standards.
• Change linens, make beds, and replenish supplies such as toiletries, towels, and cleaning products.
• Inspect units for maintenance issues or damages and promptly report them to the management team.
• Ensure all cleaning equipment and supplies are used safely and stored properly after each shift.
• Collaborate with other housekeeping staff and property personnel to coordinate cleaning schedules and optimize unit turnover times.

Skills:

The required skills such as attention to detail and physical stamina are essential for performing thorough cleaning and maintaining high standards in each unit. Communication skills enable the housekeeper to effectively report maintenance issues and coordinate with team members to ensure smooth operations. Organizational abilities assist in managing multiple units efficiently, especially during peak guest turnover periods. Together, these skills ensure that the housekeeper can deliver a clean, safe, and welcoming environment that enhances guest satisfaction and supports the property's reputation.