Vika Soft

1. Most important:

Epic Ambulatory certification/credentialing

2. Healthcare Workflow Knowledge

The client wants someone who understands:

• Clinical operations
• Front-office/revenue cycle
• Scheduling/workflows
• Patient flow
• Healthcare documentation

3. Analyst + Informatics Mindset

• They want someone who can:
• Analyze workflows
• Identify inefficiencies
• Improve processes
• Gather requirements
• Work with stakeholders
• Translate business needs into system improvements

4. Reporting / Data Skills

• Strong preference for:
• SQL
• Tableau
• Crystal Reports
• Dashboards/reporting
• Data analysis

5. Cross-Functional Communication

• The ideal candidate can:
• Work with providers/clinicians
• Train users
• Explain technical concepts simply
• Work with IT + operations together

Key Must-Haves

• Strong Must-Haves
• 5+ years healthcare IT/HIT experience
• Epic experience
• Epic Ambulatory certification
• Clinical workflow knowledge
• Healthcare operations exposure
• Troubleshooting/application support
• Stakeholder communication
• Strong Nice-to-Haves
• Revenue cycle
• SQL
• Tableau
• Crystal Reports
• FQHC experience
• Healthcare analytics
• Project coordinationation