Vibracoustic is a leading global automotive supplier, providing customized solutions that add comfort to mobility by reducing noise and vibration in vehicles. They are seeking a Professional in ...
Vibracoustic
1 job near Columbus, OH
Vibracoustic is a leading global automotive supplier, providing customized solutions that add comfort to mobility by reducing noise and vibration in vehicles. They are seeking a Professional in ...
Full-time
Posted 9 days ago
Vibracoustic rating
5.6
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Job Summary:
Vibracoustic is a leading global automotive supplier, providing customized solutions that add comfort to mobility by reducing noise and vibration in vehicles. They are seeking a Professional in IT Infrastructure Technology within IT Operations to support their team by managing IT infrastructure incidents, contributing to IT process improvements, and educating users on business systems.
Responsibilities:
• Identifies, diagnoses, and resolves IT infrastructure incidents on
• 1st level (first/single point of contact) for all Vibracoustic users and communicates known solutions to end-users in a user-friendly, professional manner. Administration and reporting of user service requests as defined by IT management.
• Manage end-user incidents and prioritize work based on defined SLAs. Implementation/Installation and administration/maintenance of IT infrastructure services with focus on availability, reliability and manageability following Vibracoustic IT standard processes in coordination with responsible IT management.
• Active contribution to 2nd level group activities where required; global project contribution.
• Education of users based on Vibracoustic processes to make optimal use of Vibracoustic business systems.
• Contribute ideas to improve IT processes and services.
• Support implementation of new and/or improved IT processes following. Vibracoustic IT standards. Problems, solutions and results of project work as well as any elaborated results within the area of responsibility must be documented in an understandable manner.
Qualifications:
Required:
• Associates degree of computer science or Bachelor's degree.
• Equivalent combinations of education, experience and certification will be considered.
• Minimum 3 years' experience of working in a preferable global IT organization.
• Experienced in implementing, documenting and operationally maintaining IT infrastructures.
• Experienced in interacting with external suppliers and service providers.
• Technical IT infrastructure knowledge with focus on globally positioned IT infrastructure technique.
Company:
Vibracoustic is a global automotive NVH expert that provides NVH solutions. Founded in 2012, the company is headquartered in Darmstadt, DEU, with a team of 5001-10000 employees. The company is currently Late Stage.
Vibracoustic is a leading global automotive supplier, providing customized solutions that add comfort to mobility by reducing noise and vibration in vehicles. They are seeking a Professional in IT Infrastructure Technology within IT Operations to support their team by managing IT infrastructure incidents, contributing to IT process improvements, and educating users on business systems.
Responsibilities:
• Identifies, diagnoses, and resolves IT infrastructure incidents on
• 1st level (first/single point of contact) for all Vibracoustic users and communicates known solutions to end-users in a user-friendly, professional manner. Administration and reporting of user service requests as defined by IT management.
• Manage end-user incidents and prioritize work based on defined SLAs. Implementation/Installation and administration/maintenance of IT infrastructure services with focus on availability, reliability and manageability following Vibracoustic IT standard processes in coordination with responsible IT management.
• Active contribution to 2nd level group activities where required; global project contribution.
• Education of users based on Vibracoustic processes to make optimal use of Vibracoustic business systems.
• Contribute ideas to improve IT processes and services.
• Support implementation of new and/or improved IT processes following. Vibracoustic IT standards. Problems, solutions and results of project work as well as any elaborated results within the area of responsibility must be documented in an understandable manner.
Qualifications:
Required:
• Associates degree of computer science or Bachelor's degree.
• Equivalent combinations of education, experience and certification will be considered.
• Minimum 3 years' experience of working in a preferable global IT organization.
• Experienced in implementing, documenting and operationally maintaining IT infrastructures.
• Experienced in interacting with external suppliers and service providers.
• Technical IT infrastructure knowledge with focus on globally positioned IT infrastructure technique.
Company:
Vibracoustic is a global automotive NVH expert that provides NVH solutions. Founded in 2012, the company is headquartered in Darmstadt, DEU, with a team of 5001-10000 employees. The company is currently Late Stage.
About Vibracoustic
Sourced by ZipRecruiter
Company size
10,000+ Employees
Headquarters location
Darmstadt, IN, US
Year founded
2012