ZipRecruiter

Log In

VIA METROPOLITAN TRANSIT
VIA METROPOLITAN TRANSIT

20 Via Metropolitan Transit Bus Operator Jobs Hiring Near You

VIA Metropolitan Transit

Bus Supervisor

San Antonio, TX · On-site

$17.75 - $23/hr

Acts as VIA representative and/or investigator at accidents, incidents, fires, and street blockades ... Associate's Degree in a related field, and one (1) year of transit experience as a Bus Operator ...

All JobsVia Metropolitan Transit JobsVia Metropolitan Transit Bus Operator Jobs

VIA METROPOLITAN TRANSIT Jobs Information

Do workers at VIA Metropolitan Transit get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Does VIA Metropolitan Transit pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

At VIA Metropolitan Transit, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from VIA Metropolitan Transit affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at VIA Metropolitan Transit?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at VIA Metropolitan Transit worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do VIA Metropolitan Transit workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for VIA Metropolitan Transit workers to change shifts?

Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at VIA Metropolitan Transit?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do VIA Metropolitan Transit managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at VIA Metropolitan Transit spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at VIA Metropolitan Transit?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at VIA Metropolitan Transit good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at VIA Metropolitan Transit feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at VIA Metropolitan Transit get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at VIA Metropolitan Transit?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at VIA Metropolitan Transit enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at VIA Metropolitan Transit recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at VIA Metropolitan Transit?

Most people got enough training when they started.
89% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at VIA Metropolitan Transit?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think VIA Metropolitan Transit’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how VIA Metropolitan Transit is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

What other companies are hiring for Bus Operator jobs?

What are the most popular jobs at Via Metropolitan Transit?

Infographic showing various Bus Operator job openings at Via Metropolitan Transit in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Bus Supervisor

VIA Metropolitan Transit

San Antonio, TX • On-site

$17.75 - $23/hr

Full-time

Re-posted 21 days ago

VIA Metropolitan Transit rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

47th of 99 rated public transport

Job description

GENERAL DESCRIPTION OF WORK:
Coordinates, monitors, and controls bus service on-street operations. Supervises the work activity of a large group of bus operators to ensure safe, efficient, and reliable service. Responsible for managing on-street bus operations by receiving and transmitting information, giving instructions, responding to emergencies, or making adjustments to maintain on-time performance to Operators, Lead Bus Supervisors, Managers, Bus Dispatchers, Transit Police or other agencies. Operates non-revenue vehicles when patrolling geographical areas to monitor and supervise Bus Operators in the performance of duties. Responsibilities are difficult in nature, requiring extensive supervisory skills and ability.
ESSENTIAL FUNCTIONS:
  • Responds immediately to all assignments issued by the Bus Dispatcher, using the appropriate radio communication etiquette. Must also read and respond to emails and other communication methods.
  • Responsible for checking service for schedule maintenance, operation of equipment, proper destination sign readings, and proper uniform and appearance of Operators.
  • Provides coaching and/or direction to Operators. Cites Bus Operators for rule and standard operating procedure violations.
  • Responds to emergencies involving VIA personnel, vehicles, or property; determines and communicates required response level by VIA personnel and other agencies, including police, fire, and emergency medical personnel.
  • Acts as VIA representative and/or investigator at accidents, incidents, fires, and street blockades.
  • Closely monitors bus service for operating violations and compliance with city and state traffic rules and regulations.
  • Directs Bus Operators during emergency incidents, equipment breakdowns, and other service disruptions.
  • Assists and instructs Bus Operators on route and schedule adjustments, at accident scenes, overloads, etc., or for any cause that interferes with movement of buses in maintaining their schedule.
  • Reroutes bus lines and prepares detour notices when necessary, resulting from construction, fire, and police activities, civil emergencies, or other unexpected situations.
  • Responsible for communicating to the Bus Dispatcher pertinent information relative to any difficulties which may occur or have occurred to interrupt bus service.
  • Assists the public during detours, parades, and special event services to ensure excellent customer service is provided.
  • Monitors computer-aided dispatch (CAD) systems by use of system voice/data radio control, schedule adherence, headway, route deviation, pull-ins and pull-outs, alarms, rosters, and other status information.
  • Prioritizes reported problems in order of importance and severity; formulates, coordinates, and directs the appropriate course of action.
  • Follows and enforces the Federal Communications Commission (FCC) rules and regulations pertaining to radio communication systems.
  • Utilizes CAD system to directly communicate with Bus Operators.
  • Utilizes CAD/AVL to locate operators/vehicles that require assistance.
  • Ensures all work is accomplished in compliance with the "Memorandum of Working Conditions for Hourly-Paid Employees," the "Operators Manual of Rules and Procedures," and all related amendments and bulletins.
  • Responsible for the investigation of passenger overload problems and written recommendations for correction of problems.
  • Responsible for minor maintenance and troubleshooting equipment (i.e., reset fareboxes, tighten mirrors, change light bulbs, etc.) of in-service buses to avoid bus changes.
  • Responsible for VIA related deliveries/pickups and posting of special notices at the County Courthouse and City Hall.
  • Investigates traffic and workplace accidents, incidents, and customer complaints, and prepares necessary reports.
  • Prepares daily reports and performs various administrative assignments and projects.
  • Responsible for special projects which may require research and the submission of written reports, memos, or proposals.
  • Conducts route surveys ensuring adequate and proper bus stop signs, route signs, bus benches, and shelters are present and maintained properly.
  • Responsible for obtaining Bus Operator comfort stations along routes and maintaining a working relationship with the owners or managers of the facilities.
  • May be required to attend public hearings, board meetings, pre-construction meetings, etc., and provide detailed written and/or oral reports as necessary.
  • Assists individuals with disabilities in using VIA services.
  • Works in coordination with law enforcement, security, transit police, etc., when required.
  • Assists with the training of probationary supervisors.
  • Maintains, supports, and promotes a safe environment while complying with all VIA safety rules, policies, and procedures.
  • Adheres to safety rules, regulations, policies, and procedures to ensure the wellbeing of VIA employees, customers, and business partners.
  • Performs other related work as assigned.

This job description excludes marginal functions that are incidental to performing the job. Other duties may exist.
REQUIRED EDUCATION AND EXPERIENCE:
Associate's Degree in a related field, and one (1) year of transit experience as a Bus Operator with an exemplary record. Experience may be substituted in lieu of education on a year-for-year basis for up to two (2) years.
ADDITIONAL REQUIREMENTS:
  • Must have a valid Class A or B Texas Commercial Driver's License with a P endorsement.
  • Must have a good driving record.
  • Must be able to type and operate computer systems proficiently.
  • Must have knowledge of applicable local, state, and federal laws, rules, and regulations governing public transit systems.
  • Must be able to maintain all issued equipment in a clean and orderly manner. Must report any damaged, lost, or non-working equipment to the Lead Bus Supervisor. Must keep any assigned vehicle clean and orderly, to include interior, exterior, and truck bed.
  • Proficient knowledge of English; grammar, punctuation, and spelling.
  • Must be able to understand, interpret, and apply law, rules, regulations, policies, and procedures. Analyze situations, identify problems, and recommend solutions.
  • Must have a good working knowledge of all VIA services and be able to provide information to the general public.
  • Must be able to interact professionally with various levels of VIA employees and outside representatives.
  • Must possess excellent communication skills, both verbal and written, and be able to proofread work and correct errors. Must be able to communicate clearly both in person and by two-way radio and speak effectively to individuals and/or small groups.
  • Must be able to accurately perform schedule checks.
  • Must have mathematical skills to perform basic calculations.
  • Must have knowledge of the "Working Conditions for Hourly-Paid Employees" and the "Operators Manual of Rules and Procedures."
  • Read and understand work runs and running boards.
  • Must be capable of performing duties as a relief, a full shift, and/or during special events.
  • Must be able to work independently with little or no supervision.
  • Must maintain the confidentiality of sensitive information, materials, and personnel data.
  • Must be able to travel off-property in company vehicles.
  • Must be able to operate revenue and non-revenue vehicles in the yard, streets, or highways when required.
  • Must have sufficient mobility to perform duties in the field, such as investigations, directing buses, etc.
  • Must be able to attend and pass Transit Safety Institute (TSI) Bus Collision Investigations I, Advanced Bus Collisions Investigations II, and Transit Supervisor Certification training.
  • Positions in this classification are considered safety sensitive under the Federal Transit Administration (FTA) drug and alcohol regulations.
  • Must be able to maintain good work attendance.

Safety Accountability Statement:
- Employees must consider safety in all tasks performed, as well as demonstrate safe judgment and decisions that not only maintain their own safety; but that of fellow employees and customers.
- Demonstrate a professional commitment to assure compliance with all organizational policies, practices, and programs related to safety, health, and system security.
- Employees have a responsibility to identify and report hazards, as well as potentially unsafe conditions, to your immediate supervisor or Safety Department.
- Employees are responsible, and required, to stop a job/task to prevent an unsafe incident or act from occurring. This acknowledges the threat of potential injury, property damage and the opportunity for better judgment to be used.
Must comply with and support all applicable VIA EEO Policies and Procedures.
PHYSICAL REQUIREMENTS:
  • Physical ability required to be mobile, bend, stoop, stand, reach, and occasionally lift 5-25 pounds of objects, such as files, equipment and supplies, and books.
  • Must have sufficient strength and dexterity to perform minor maintenance on buses, plus lifting of engine compartment lift gate.

WORK ENVIRONMENTS:
  • Inside and outside work with irregular hours. Work hours involve early morning, late night, weekends, and/or split shifts. Must be able to work various hours and locations.
  • Some exposure to inclement weather conditions, chemical, physical, and mechanical hazards.
  • Days off are subject to cancellation.
  • Work shifts/assignments may change suddenly in order to meet company needs. Must answer company issued cell phone during periods of bad weather, emergencies, or other urgent events.

VIA is an Equal Employment Opportunity Employer, providing equal opportunity to all qualified individuals, regardless of race, color, religion, age, sex, national origin, veteran status, genetic information, or disability.

What VIA Metropolitan Transit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply