Chargeback Analyst CSR
$30 - $35/hr
Experience building evidence packages in payment processor tools (Client Dispute Manager, Chargeback 911, Verifi, etc.) * Understanding of representment, pre-arbitration, and arbitration stages
Quick apply
60 Verifi Jobs Hiring Near You
Chargeback Analyst CSR
$30 - $35/hr
Experience building evidence packages in payment processor tools (Client Dispute Manager, Chargeback 911, Verifi, etc.) * Understanding of representment, pre-arbitration, and arbitration stages
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
REGISTRATION REPRESENTATIVE
Poughkeepsie, NY · On-site
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
REGISTRATION REPRESENTATIVE
Poughkeepsie, NY · On-site
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
KEY PERSON
Reno, NV · On-site
Prepares slot payoff requests and tax forms for fills and jackpots, obtaining verifi-cation and payment as appropriate. * Assist customers with Ticket redemption. * Assist with verification/payment ...
KEY PERSON
Reno, NV · On-site
Prepares slot payoff requests and tax forms for fills and jackpots, obtaining verifi-cation and payment as appropriate. * Assist customers with Ticket redemption. * Assist with verification/payment ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
New
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
New
RV Title Clerk
Concord, NC · On-site
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
Concord, NC · On-site
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
RV Title Clerk
Latham, NY · On-site
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
Latham, NY · On-site
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
Concord, NC · On-site
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
Concord, NC · On-site
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
Concord, NC · On-site
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
Concord, NC · On-site
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$15.75 - $20/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
KEY PERSON
Reno, NV · On-site
Prepares slot payoff requests and tax forms for fills and jackpots, obtaining verifi-cation and payment as appropriate. * Assist customers with Ticket redemption. * Assist with verification/payment ...
Quick apply
KEY PERSON
Reno, NV · On-site
Prepares slot payoff requests and tax forms for fills and jackpots, obtaining verifi-cation and payment as appropriate. * Assist customers with Ticket redemption. * Assist with verification/payment ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
RV Title Clerk
$22 - $24/hr
Knowledge of Verifi, DealerTrack, CVR, and/or State DMV Partnering online system is preferred. * Great organizational skills. * Ability to work in high volume, fast-paced environment. * Ability to ...
REGISTRATION REPRESENTATIVE
Poughkeepsie, NY · On-site
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
REGISTRATION REPRESENTATIVE
Poughkeepsie, NY · On-site
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including ...
Job description
CHARGEBACK ANALYST & SR. CUSTOMER SERVICE SPECIALIST
Long Island City, Queens, NY
Schedule: Mon – Fri, 9 AM – 6 PM (No Weekends)ABOUT THE ROLEWe are a technology company serving the NYC taxi and for-hire vehicle industry. We're looking for someone who is equally comfortable managing credit card chargebacks end-to-end, analyzing large Excel datasets for operational trends, and delivering exceptional customer service. This is not a task-completion role — we want a self-starter who creates new methods, proposes improvements to management, and becomes a Subject Matter Expert over time.
This role is ideal for someone who thinks outside the box, identifies problems independently, and builds solutions before being asked. If you need direction for every task, this is not the right fit.REQUIRED SKILLS & QUALIFICATIONS
- Hands-on experience managing credit card chargebacks, including rebuttals, evidence packages, and dispute submissions (Visa, Client, Client, Client)
- Experience building evidence packages in payment processor tools (Client Dispute Manager, Chargeback 911, Verifi, etc.)
- Understanding of representment, pre-arbitration, and arbitration stages
- Ability to track win/loss ratios and monitor chargeback thresholds
- Strong Excel skills with experience analyzing large datasets
- Face-to-face customer service experience in fast-paced environments
- Strong critical thinking and problem-solving skills
- Ability to manage multiple priorities under pressure
- Proficiency in Microsoft Office (Outlook, Excel, Word, presentations)
- Strong written and verbal English communication skills
- Serve taxi drivers and industry clients at a walk-up service window
- Become a Subject Matter Expert on NYC and US taxi industry operations
- Analyze service data in Excel to identify trends and develop solutions
- Handle professional email correspondence with customers
- Develop and document Standard Operating Procedures (SOPs)
- Build and maintain relationships with key accounts
- Assist with chargeback research and resolution
- Take on assigned and self-initiated operational improvement projects
- Share knowledge and expertise with the team
- Experience in NYC taxi, TLC, or for-hire vehicle industry
- Experience developing SOPs and documentation
- Proven success managing chargebacks with measurable results
- Experience reporting on chargeback outcomes
- Track record of improving chargeback win rates
- Experience using AI tools for chargeback workflows
- Existing chargeback templates, SOPs, or playbooks
- Strong ability to learn new technologies quickly
- Leadership and mentorship mindset
- Experience building relationships with key accounts
#ZR
About Equiliem
Sourced by ZipRecruiter
Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 4 years running by our employees and client partners.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
East Brunswick, NJ, US