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Senior DME Operations & Revenue Integrity Specialist

Valgorithm

Fort Lauderdale, FL โ€ข On-site

Full-time

Posted 18 days ago


Job description

About Ease DME

Ease DME is a compliance-forward Durable Medical Equipment provider specializing in urology supplies. We are building a highly controlled, audit-ready Medicare DME operation and are seeking our first senior operations hire.

This role protects compliance, cash flow, and accreditation integrity.

Position Summary

The Senior DME Operations & Revenue Integrity Specialist owns front-end documentation compliance, insurance verification, and revenue readiness for Medicare and commercial claims. This individual ensures what ships is billable and what bills is defensible.

This is not a clerical intake role.
This is a high-accountability Medicare DME position.

Core Responsibilities

Documentation & Compliance

  • Review physician orders and supporting medical records
  • Validate medical necessity for straight, coude, and closed system catheters
  • Ensure frequency limits and diagnosis alignment meet Medicare standards
  • Maintain audit-ready patient files in NikoHealth
  • Escalate documentation risks before shipment

Insurance & Revenue Readiness

  • Verify Medicare, MA, and commercial eligibility
  • Confirm frequency limitations and coverage requirements
  • Ensure claims are documentation-complete prior to submission

Denial Prevention & Revenue Oversight

  • Analyze denial root causes
  • Improve clean-claim rate
  • Support appeals and recoupments
  • Monitor AR trends and timely filing limits

Process Development

  • Strengthen Order workflows
  • Build documentation checklists
  • Contribute to scalable team structure as volume grows
30-60-90 Day PlanFirst 30 Days - Foundation & Familiarization

Goal: Build a strong understanding of Ease DME's billing systems, payer requirements, and compliance standards.
Milestones:

  • Complete onboarding and training on NikoHealth, payer portals, and internal workflows.
  • Review 20+ recent claims and denials to identify common issues.
  • Learn Medicare and commercial payer rules for urology supplies (catheters, frequency limits, modifiers).
  • Shadow senior billing staff to understand claim submission and follow-up cadence.
  • Achieve 90% accuracy on supervised claim submissions.
Days 31-60 - Ownership & Efficiency

Goal: Take ownership of assigned billing queues and begin improving clean-claim rates.
Milestones:

  • Independently manage daily claim submissions and follow-ups.
  • Reduce preventable denials by 15-20% through proactive documentation checks.
  • Demonstrate consistent use of NikoHealth notes and task tracking.
  • Identify recurring documentation or intake issues and communicate with the intake team.
  • Maintain 93% clean-claim submission rate.
Days 61-90 - Optimization & Leadership

Goal: Drive measurable improvements in revenue cycle performance and compliance.
Milestones:

  • Fully own billing and AR management for assigned payers.
  • Maintain 95% clean-claim submission rate and reduce aging >60 days by measurable percentage.
  • Lead at least one process improvement initiative (e.g., denial prevention workflow).
  • Support audit readiness by ensuring documentation completeness.
  • Mentor intake staff on documentation best practices impacting billing.
Why This Role Matters

This hire directly protects:

  • Medicare billing privileges
  • ACHC accreditation
  • Revenue integrity
  • Audit exposure

We are seeking someone who thinks:
"Would this survive a Medicare audit?"

Compensation

Competitive base salary with performance bonuses tied to:

  • Clean-claim rate
  • Preventable denial reduction
  • Documentation audit score

Requirements

  • 3+ years Medicare Part B DME billing experience
  • Urology supply (catheter) billing or documentation experience
  • Hands-on denial correction and appeals experience
  • Experience using NikoHealth or similar DME system
  • Strong written and verbal English communication
  • Ability to think critically under compliance pressure

Preferred:

  • Diabetes / CGM billing experience
  • ACHC or audit exposure
  • Prior workflow or team-building experience