Enterprise Account Manager
Hybrid role based in Fort Lauderdale, Florida (3 days on-site)
About the Company:
MSH Talent Solutions partners with organizations to solve complex talent challenges through tailored recruiting, workforce strategy, and delivery excellence. We work with enterprise and high-growth clients across industries, acting as a true extension of their teams. Our approach is hands-on, consultative, and focused on long-term impact - not transactional recruiting.
About the Role:
We're growing our Enterprise Account Management function and are looking for an Enterprise Account Manager to own and expand one of our largest, most strategic enterprise accounts. This role offers significant visibility, responsibility, and growth opportunity.
Seniority Level:
Mid-Senior level
Industry:
Staffing and Recruiting, IT Services and IT Consulting
Employment Type:
Full-time
Job Functions:
Account Management, Client Services, Business Development
Skills:
Account Management, Strategic Partnerships, Enterprise Account Growth, Client Services, Stakeholder Management
Responsibilities:
Own the day-to-day and long-term success of a large, enterprise-level client engagement
Act as the primary point of contact for client stakeholders, including senior leadership
Partner with internal recruiting and delivery teams to ensure high-quality execution across technical roles
Understand the client's technology environment, hiring goals, and workforce challenges
Drive regular client touchpoints, including status calls, quarterly business reviews, and strategic planning sessions
Proactively identify risks, gaps, and opportunities within the account
Translate client needs into clear direction for internal teams
Monitor performance metrics, delivery outcomes, and overall account health
Identify opportunities to expand services, deepen partnership, and grow revenue
Ensure a high-touch, white-glove client experience
Qualifications:4+ years of experience in Account Management, Customer Success, or Client Services within tech, staffing, or professional services
Experience supporting large, complex, enterprise accounts
Strong understanding of technical roles, IT environments, or technology-driven organizations
Proven ability to manage multiple stakeholders and influence without direct authority
Highly organized with strong attention to detail
Confident communicator who can operate with executives and delivery teams alike
Comfortable navigating ambiguity and evolving client needs
Data-driven mindset with the ability to tell a story through metrics and outcomes
Preferred Skills:
Experience in workforce solutions, RPO, staffing, or talent consulting
Exposure to large, multi-brand or multi-business-unit organizations
Experience supporting clients in highly regulated or operationally complex environments
Pay range and compensation package
85k base + uncapped commission
18 initial base days of PTO (Plus your birthday off!)
9 federal holidays off.
Medical, dental, and vision benefits with contributions that exceed market standard.
Open communication with all leadership & hands-on support directly from Executive Leadership.
Investment in continuous training for your personal & professional development.
A team that will celebrate your "Wins" as their own.
A hybrid work schedule to balance in-person collaboration and personal needs.
Employment Type: FULL_TIME