Valcorp

52 Valcorp Jobs Hiring Near You

ValCorp is seeking dependable and detail-oriented Customer Liaison Support personnel to assist with the receiving, staging, and movement of commercial vehicles on installation. In this role, the ...

ValCorp is seeking dependable and detail‑oriented Customer Liaison Support personnel to assist with the receiving, staging, and movement of commercial vehicles on installation. In this role, the ...

Professional Bartender (Part-time) The professional bartender serves alcoholic and non-alcoholic beverages and food to patrons at counters and tables within the restaurant and outdoor patio. Their ...

Professional Bartender (Part-time)The professional bartender serves alcoholic and non-alcoholic beverages and food to patrons at counters and tables within the restaurant and outdoor patio. Their ...

Professional Server

Park City, UT · On-site

$7 - $10/hr

Professional Server (Part-Time) Location: Sterling Steakhouse and Lounge 1242 Center Dr Ste. 100, Park City, UT 84098 Position Overview The Professional Server is responsible for delivering ...

Professional Server (PartTime) Location: Sterling Steakhouse and Lounge 1242 Center Dr Ste. 100, Park City, UT 84098 Position Overview The Professional Server is responsible for delivering ...

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Valcorp Jobs Information

Infographic showing various job openings at Valcorp in the United States as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Physical job distribution.

Lead Telephone Operator- VA Central California Health Care System, Fresno

ValCorp

Fresno, CA • On-site

$16.25 - $20.50/hr

Full-time

Posted 8 days ago


Job description

Position Summary

ValCorp is seeking a professional and reliable Lead Telephone Operator to support the VA Central California Health Care System's 24/7 switchboard operations. This role supports daily operator coordination, staffing coverage, telephone office communication, emergency notification support, and compliance with VA policies and the Performance Work Statement (PWS).

Essential Duties and Responsibilities
  • Prepare duty schedules, vacation schedules, and shift coverage plans to support continuous 24/7 operations.
  • Conduct audits of telephone instruments, supplies, alarm systems, and related communication resources.
  • Supervise daily activities of unit personnel and help ensure adequate coverage across assigned shifts.
  • Review and support correction of deficiencies, incident reports, and caller complaint documentation.
  • Serve as a liaison between ValCorp and the VA Telephone Office for routine operational matters.
  • Maintain updated manuals, directories, communication guidelines, and job-related reference materials.
  • Support training of new operators and reinforce compliance with VA procedures and contract requirements.
  • Assist with emergency communications, paging procedures, escalations, and timely operational follow-up.
Minimum Qualifications
  • Minimum of two (2) years of switchboard, telephone operator, call center, dispatch, or related communication experience.
  • Prior lead, supervisory, or team coordination experience preferred.
  • Strong verbal communication, organizational, and documentation skills.
  • Ability to support 24/7 staffing operations, shift coverage planning, and time-sensitive communications.
  • Familiarity with Cisco Finesse or similar telephone and call-routing systems preferred.
  • Must be eligible to successfully complete required government background screening.
Preferred Competencies
  • Shift coverage planning and operator coordination
  • Telephone office communication and follow-through
  • Emergency communication support
  • Documentation accuracy and records maintenance
  • Professionalism, reliability, and attention to detail

All Contractor personnel performing work under this contract must complete a favorable background investigation and be eligible to obtain a Department of Defense (DoD) Common Access Card (CAC).