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60 Utilities Billing Analyst Jobs Hiring Near You

Calpine

Billing Analyst

San Diego, CA · On-site

$51K - $67K/yr

Correspond and follow-up daily with local utility regarding billing inquiries and exceptions for ... Analytical with information files * Strong verbal and written communication * Strong negotiation ...

Budderfly

Energy Billing Analyst

Shelton, CT · Hybrid

$30.29 - $31.25/hr

We are looking for an Energy Billing Analyst to join our team to support multiple customers with ... Create, review, and approve utility invoices ensuring accuracy and timely delivery. * Investigate ...

Budderfly

Energy Billing Analyst

Shelton, CT · On-site

$30.29 - $31.25/hr

We are looking for an Energy Billing Analyst to join our team to support multiple customers with ... Create, review, and approve utility invoices ensuring accuracy and timely delivery. * Investigate ...

ARIZONA WATER COMPANY

Billing System Analyst

Phoenix, AZ · On-site

$45K - $60K/yr

BILLING SYSTEM ANALYST I JOB SUMMARY The Billing System Analyst I is responsible for analyzing ... Experience in utility billing or knowledge of accounting principles is preferred. PHYSICAL ...

Neighborhood Sun

Billing Analyst

North Bethesda, MD · On-site

$48K - $64K/yr

Compare utility bill credits against solar production data, flag anything that looks off, and make sure invoices go out accurate and on time. * Subscriber Allocation - Process new subscribers, moves ...

Neighborhood Sun

Billing Analyst

North Bethesda, MD · On-site

$48K - $64K/yr

Compare utility bill credits against solar production data, flag anything that looks off, and make sure invoices go out accurate and on time. * Subscriber Allocation - Process new subscribers, moves ...

Black & McDonald Limited

Billing Analyst

Scarborough, ON · On-site

CA$58K - CA$75K/yr

Number one in Utilities Safety Construction * A commitment to Diversity, Equity and Inclusion WHAT ... If you are an analytical and collaborative professional searching for the opportunity to build a ...

Black & McDonald Limited

Billing Analyst

Scarborough, ON · On-site

$58K - $75K/yr

Number one in Utilities Safety Construction * A commitment to Diversity, Equity and Inclusion WHAT ... If you are an analytical and collaborative professional searching for the opportunity to build a ...

Neighborhood Sun

Billing Analyst

North Bethesda, MD · Remote

$49K - $65K/yr

Compare utility bill credits against solar production data, flag anything that looks off, and make sure invoices go out accurate and on time. * Subscriber Allocation -- Process new subscribers, moves ...

Chariot Energy

Sr Complex Billing Analyst

Houston, TX · On-site

$45K - $61K/yr

... deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA ... As a key leader within the billing operations team, the Senior Complex Billing Analyst will play a ...

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Billing Analyst

Calpine

San Diego, CA • On-site

$51K - $67K/yr

Full-time

Re-posted 21 days ago

Calpine rating

8.7

Company rating: 8.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Calpine, a business unit of Constellation Energy Corporation (Nasdaq: CEG), is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. With 79 energy facilities in operation, Calpine's fleet has the capacity to generate approximately 27,000 MW of electricity - enough to power approximately 27 million homes. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.
The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.
Job Summary (includes but is not limited to the following, other duties may be assigned)
Calpine Energy Solutions has partnered with Community Choice Aggregators (CCA) in California to provide communities with a choice to purchase cleaner energy at competitive rates. CCAs procure renewable sources of electricity for their customers and utilize the power lines, owned by the local utility, to distribute this renewable energy. CCA Billing Analysts are responsible for ensuring a high level of operational excellence by ensuring accurate and timely daily invoicing processes and audit requirements as well as assisting with various operational tasks. CCA Billing Analysts are key components of this rapidly growing program; making themselves an essential part of Calpine Energy Solutions expanding services.
Job Responsibilities
Validate Invoices and Resolve Billing Exceptions for CCA Customers (50%)
  • Review customer records in billing database to ensure billing parameters are set up accurately
  • Correspond and follow-up daily with local utility regarding billing inquiries and exceptions for CCA customers, provide updates to CCA clients for customer service items as needed
  • Ensure timeliness and accuracy to meet high customer service expectations
  • Review and resolve exception reports daily and weekly
  • Promptly invoice the energy component of CCA Customers to ensure charges are sent to the local utility in a timely manner
  • Ensure accurate account set-up including proper jurisdiction

Processes and Audit Review (25%)
  • Complete daily, weekly, and monthly billing related processes
  • Log tasks and exceptions appropriately for audit review
  • Review payments and end of month cash receipts
  • Review, test, and update tax statuses as needed

Other Customer Service Support (15%)
  • Facilitate timely resolution of inquiries and appropriately close the issue with the CCA customer
  • Assist Account Team with customer or client service items
  • Provide a high level of customer service using strong written and verbal communication when communicating

Organizational Understanding (5%)
  • Be proficient in understanding and articulating the nuances of the various CCA Programs
  • Provide constructive feedback regarding current processes
  • Practice high ethical standards; be accountable for such things as time, communication statistics, organizational understanding and business knowledge

Business Knowledge (5%)
  • Demonstrate the ability to work independently and maintain flexibility to adapt well to change
  • Maintain effective working relationships with other organizations in the company, the Call Center, CCA Clients, and utilities
  • Gain an understanding of how the tasks at hand have a broader impact to the business

Job Requirements
  • Bachelor's degree required preferably in Business or related discipline.
  • Minimum of 1-year work experience in CCA or a related field is strongly preferred.
  • Organized and detailed oriented
  • Analytical with information files
  • Strong verbal and written communication
  • Strong negotiation skills, diplomacy, and tact
  • Bilingual is a plus but not required
  • Data entry skills
  • Intermediate to advanced level Excel skills
  • Proficient in organizing Outlook settings
  • Proficient with keyboard shortcuts
  • Ability to learn and become proficient with Nexant Revenue Manager
  • Ability to learn and become proficient with Microsoft Dynamics CRM

Salary Range or Hourly Rate range (if needed)
$70,304- $88,000
Additional Calpine Information:
• Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
• Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to hrrecruitment@calpine.com. Determination on requests for reasonable accommodation are made on case-by-case basis.
Please view Equal Employment Opportunity Posters provided by OFCCP here
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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