"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...

96 Us Tech Solutions System Analyst Jobs Hiring Near You
"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
IT Solutions Analyst
Fergus Falls, MN · On-site
$62K - $114K/yr
IT Solutions Analyst Location: Fergus Falls Salary grade 10 or 12 The IT Solutions Analyst serves ... Gather, document, and analyze business and system requirements. * Develop reports, dashboards, and ...
IT Solutions Analyst
Fergus Falls, MN · On-site
$62K - $114K/yr
IT Solutions Analyst Location: Fergus Falls Salary grade 10 or 12 The IT Solutions Analyst serves ... Gather, document, and analyze business and system requirements. * Develop reports, dashboards, and ...
Preserve the integrity of the data in global repository system, including change of legal name ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Preserve the integrity of the data in global repository system, including change of legal name ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Data Analyst - Credit Risk
Montreal, QC · On-site
Preserve the integrity of the data in global repository system, including change of legal name ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Data Analyst - Credit Risk
Montreal, QC · On-site
Preserve the integrity of the data in global repository system, including change of legal name ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Marketing Automation Solutions Specialist
Alpharetta, GA · On-site
$58K - $79K/yr
... systems, CMS, and analytics platforms using APIs, ETL pipelines, and data platform tools. * Privacy ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Marketing Automation Solutions Specialist
Alpharetta, GA · On-site
$58K - $79K/yr
... systems, CMS, and analytics platforms using APIs, ETL pipelines, and data platform tools. * Privacy ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Fluency of standard finance systems (e.g. Oracle, Hyperion, CMR, SAP, SQL, Smartview * Proactively ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Fluency of standard finance systems (e.g. Oracle, Hyperion, CMR, SAP, SQL, Smartview * Proactively ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Data Analyst II #26-21265
East Hanover, NJ · On-site
Develop UAT (User Acceptance Testing) and SIT (System Integration Testing) test cases based off ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Data Analyst II #26-21265
East Hanover, NJ · On-site
Develop UAT (User Acceptance Testing) and SIT (System Integration Testing) test cases based off ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Regulatory Analyst would be responsible for reviewing basic regulatory information to ensure ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Regulatory Analyst would be responsible for reviewing basic regulatory information to ensure ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
IT Solutions Analyst
Fergus Falls, MN · On-site
$62K - $114K/yr
Gather, document, and analyze business and system requirements. * Develop reports, dashboards, and ... Lead complex business analysis and technology solution initiatives. * Partner with organizational ...
IT Solutions Analyst
Fergus Falls, MN · On-site
$62K - $114K/yr
Gather, document, and analyze business and system requirements. * Develop reports, dashboards, and ... Lead complex business analysis and technology solution initiatives. * Partner with organizational ...
Conceptual understanding of systems, and configuration management Top Must Haves: * End to End ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Conceptual understanding of systems, and configuration management Top Must Haves: * End to End ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Partner with business stakeholders to gather, analyze, and document business and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Partner with business stakeholders to gather, analyze, and document business and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Partner with business stakeholders to gather, analyze, and document business and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Partner with business stakeholders to gather, analyze, and document business and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Partner with business stakeholders to gather, analyze, and document business and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Partner with business stakeholders to gather, analyze, and document business and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Define and document current-state and future-state business and system processes, including ... US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive ...
Define and document current-state and future-state business and system processes, including ... US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive ...
... system. * They design, implement, and maintain security configurations, including roles ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
... system. * They design, implement, and maintain security configurations, including roles ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
The ideal candidate will be data-driven, comfortable navigating multiple systems (SAP, Salesforce ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
The ideal candidate will be data-driven, comfortable navigating multiple systems (SAP, Salesforce ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
The Clinical Business Analyst will support the standardization and implementation of clinical ... healthcare system is an advantage. Note: * Work Mode: Remote About US Tech Solutions: US Tech ...
The Clinical Business Analyst will support the standardization and implementation of clinical ... healthcare system is an advantage. Note: * Work Mode: Remote About US Tech Solutions: US Tech ...
... Systems/Technology. This may include IT Hardware, IT Services, and IT Software in support of ... About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide ...
... Systems/Technology. This may include IT Hardware, IT Services, and IT Software in support of ... About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide ...
... analyze, and document functional requirements for Talent Acquisition business processes and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
... analyze, and document functional requirements for Talent Acquisition business processes and system ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Proficiency in SQL for managing and analyzing data. * Proven project management skills, with ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
Proficiency in SQL for managing and analyzing data. * Proven project management skills, with ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand ...
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Onsite Support Analyst
Florence, KY
Contractor
Re-posted 20 days ago
Job description
Job Description:
"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. On-Premises full-time position responsible as a second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
Responsibilities:
• Provide second-line investigation and diagnosis
• Resolve and close incidents and service requests as per help desk procedures and allocated timelines
• Escalate unresolved incidents and service requests within agreed timescales
• Log incident and service request details per help desk procedures
• Communicate with customer regarding incident progress
• Ensure tickets are always updated until issues are resolved
• Conduct customer satisfaction callbacks and surveys
• Complete GET IT training for On-Site Support Analysts
• Comply with Quality, Health, Safety and Environment policies and IT policies
• Liaise with customers, other IT support groups and third-party providers when necessary
• Perform staging of PCs (Requires use of SRSS and/or Autopilot)
• Maintain Global Asset Management database with updates related to the assigned hardware
Experience:
• Perform hardware and software maintenance and support
• Participate in IT team events, follow up on objectives, and key performance objectives
• Troubleshoot and resolve PC incidents and VIP requests
• Liaise with third-party suppliers for hardware repair
• Liaise with SISC (Site Information Security Coordinator) on IT security issues and virus elimination
• Liaise with Server Team when server maintenance is required
Skills:
Participate in GeoMarket projects to accomplish common objectives
• Participate as a key person in IT Domain structure
• Supervise suppliers to perform maintenance, IMAC of IT equipment Collaborates with IT Management to ensure support methods are documented and up to date
§ Collaborates with IT support team members from various disciplines to identify and resolve incidents efficiently
§ Engage with internal customers to provide efficient support and ensure business continuity"
Education:
- HSD
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000