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The UPS Store

Store Manager - The UPS Store

Salinas, CA · On-site

$19 - $22/hr

We are seeking a high-energy, detail-oriented Store Manager to lead our team at The UPS Store in the Creekbridge Plaza located in Salinas. As the Store Manager, you will be the heartbeat of the ...

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Store Manager - The UPS Store

Salinas, CA • On-site

The UPS Store
Retail • 10K+ employees
Learn more about The UPS Storeexternal

$19 - $22/hr

Full-time

Retirement, PTO

Posted 9 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

460th of 740 rated retailers

Job description

We are seeking a high-energy, detail-oriented Store Manager to lead our team at The UPS Store in the Creekbridge Plaza located in Salinas. As the Store Manager, you will be the heartbeat of the center, responsible for driving sales, maintaining operational excellence, and ensuring every customer receives world-class service.

We are looking for a leader with a proven track record in retail management. Candidates with prior experience within The UPS Store network will be given significant preference.

Key Responsibilities

  • Daily Operations: Oversee all aspects of the store including opening/closing, inventory management, and maintaining a pristine, organized retail environment.
  • Team Leadership: Recruit, train, and schedule a team of associates. You will be responsible for coaching staff on service techniques, shipping regulations, and print services.
  • Customer Experience: Act as the primary point of escalation for complex customer needs, ensuring a "solutions-first" approach to shipping, packing, and printing.
  • Financial Oversight: Manage the store’s P&L, monitor labor costs, and implement strategies to hit monthly sales targets and KPIs.
  • Technical Expertise: Master the TUPSS Point of Sale (POS) system, shipping software, and professional print equipment (Fiery controllers, wide-format printers, etc.).
Requirements & Qualifications

  • Management Experience: Minimum of 2–3 years in a retail or hospitality management role (Required).
  • The UPS Store Experience: Prior experience as a TUPSS Manager or Senior Associate is a huge bonus and will put you at the top of our list.
  • Notary Public: Must be a commissioned Notary Public (or be willing/eligible to become one within 90 days of hire).
  • Physical Ability: Able to stand for extended periods and lift up to 50 lbs frequently.
  • Communication: Exceptional verbal and written communication skills for interacting with corporate clients and team members.
  • Tech Savvy: Proficiency in Microsoft Office and Adobe Creative Cloud (InDesign/Illustrator) is a major advantage for our print business.
We are seeking an energetic and dynamic Retail Store Manager to lead our retail team to success! In this pivotal role, you will oversee daily store operations, drive sales performance, and ensure an exceptional customer experience. Your leadership will inspire your team, foster a positive shopping environment, and uphold the highest standards of store management. This position offers an exciting opportunity for a motivated individual with strong management skills and a passion for retail excellence to make a significant impact.

Benefits:

  • 401(k) matching
  • Employee discount
  • Paid time off
Experience:

  • Management: 3 years (Preferred)
Language:

  • Spanish (Preferred)
Shift availability:

  • Day Shift (Preferred)
  • Available on weekends (If needed)
Ability to Commute:

  • Salinas, CA 93905 (Preferred)
Work Location: In person

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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