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Univest

33 Univest Jobs Hiring Near You

Univest

Mortgage Loan Opener

Souderton, PA · On-site

$18 - $22/hr

Monitor title request status to ensure requests are obtained by Univest in a timely manner. When required, communicate with title companies when updates/changes are needed. Regularly communicate ...

Univest Financial Corporation

Personal Banker

PA · On-site

$25/hr

Overview Univest Financial Corporation (UVSP), has approximately $7.9 billion in assets and $5.4 billion in assets under management and supervision (as of June, 2025). Headquartered in Souderton, Pa ...

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Univest Jobs Information

Do workers at Univest get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Does Univest pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

At Univest, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Univest affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at Univest?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and June 2026.

How easy is it to get time off at Univest?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Univest?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Univest get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Univest?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people at Univest enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Univest recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Univest?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Univest’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Univest is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

What are the most popular titles at Univest?

What are the most popular cities for Univest jobs?

What are the most popular states for Univest jobs?

What are the most popular job types at Univest?

Infographic showing various job openings at Univest in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Care Center Representative

Univest

Kulpsville, PA • On-site

$22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Univest rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Customer Care Professional

At Univest, we believe great service starts with real connection. Our Customer Care Professionals provide exceptional service by phone, email, and chat while building trusted relationships and helping customers find solutions that support their financial well-being. This full-time opportunity includes paid training in our Kulpsville, PA training center, with a hybrid work environment available after the 4–6 month training period, along with incentives, competitive pay, great benefits, and a supportive work environment. Interested in learning more? Apply today.

Responsibilities

CUSTOMER CARE CENTER HOURS:

  • Monday, Tuesday, Thursday, Friday: 10 am - 7pm
  • Saturday: 9 am – 3 pm (2-3 per month are required)

POSITION INCLUDES:

  • Develop knowledge and a comprehension of Univest Products and Services
  • Leverage bank promotions
  • Following call center "scripts" when handling different topics
  • Answer customer calls to learn about and address needs, complaints, or other issues with products or services. Actively listen, diffuse difficult situations, research every issue, and provide solutions.
  • Upsell additional products/services when appropriate.
  • Build sustainable relationships and engage customers by going "the extra mile"
  • Keep clear records of all conversations in call center database
  • Frequently attend educational seminars to improve knowledge and performance
  • Meet personal/team qualitative and quantitative targets
  • Replying to customer queries in a timely, efficient and accurate way, via phone, email, or chat
  • Follow up with customers to ensure their technical issues are resolved
  • Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.
  • Perform other duties as assigned.
Qualifications

QUALIFICATIONS:

  • High school diploma/GED or equivalency
  • Previous experience with MS Office Suite, Salesforce, Xperience preferred
  • 2+ Experience in Retail Sales or Telemarketing with proven sales results
  • Strong written/verbal/organizational skills
  • Attention to detail and ability to prioritize
  • Energetic and engaging interpersonal communication skills
  • 2+ years customer support experience or experience as a client service representative
  • Strong phone contact handling and active listening skills
  • Customer - oriented with the ability to adapt and respond to various customer scenarios
  • Ability to multi-task, prioritize and manage time effectively
  • Previous banking experience or completion of ABA Banking Basics suite
  • Completion of training in SSR Suite
  • Neat, professional appearance following established guidelines for appropriate dress
  • NMLS registered or ability to obtain NMLS registration within 90 days of hire

Wage Range:

The salary for this position is $22/hr

Benefits Overview:

  • Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
  • Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
  • Paid Time Off (PTO): 15 days annually (prorated your first year)
  • Short Term Disability: 12 weeks of sick time with a doctors note after 6 months of service
  • Holiday Time Off: 11 paid holidays
  • We offer company paid life insurance: as well as other supplemental insurances
  • Tuition reimbursement
  • Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
  • Discounts: on loan products
  • Professional development trainings

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

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