Uniting

60 Uniting Jobs Hiring Near You

Formed by uniting United Solutions, Nursery Supplies Inc., and HMS Mfg. Co., Creo Group brings together more than a century of expertise in plastics manufacturing, product design, and customer ...

By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Coordinate, negotiate, and manage moderately complex proposals and contracts under ...

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Inside Sales Representative

Tracy, CA · On-site

$20 - $22/hr

Recently, we partnered with Google to bring cutting-edge smart home and security solutions to customers, uniting two industry leaders with a shared vision for innovation and growth.

By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. As a Process Writer Intern, you'll dive into creating, updating, and keeping ...

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Service Quality Manager - Mobile

Globe Telecom, Inc.

Globe, AZ • On-site

Full-time

Posted 21 days ago


Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Leads service quality management for Mobile services by monitoring network performance, identifying degradation drivers, and driving cross-functional actions to improve customer experience and NPS for B2B customers.

Analyze mobile service performance trends and detect early signs of degradation
Investigate drivers such as coverage gaps, non-LTE users, and indoor experience issues
Recommend and track solutions (e.g., LTE migration, IBS, interference clearing)
Coordinate with Operations, Engineering, and B2B teams to resolve issues
Provide insights on customer experience and NPS drivers
Prepare service quality reports and leadership updates

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.