Learn more about us at www.uniters.com EEO Statement UNITERS North America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures ...
Uniters Na
3 jobs near Columbus, OH
Learn more about us at www.uniters.com EEO Statement UNITERS North America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures ...
SUMMARY Locally owned and operated full service classic car restoration shop is looking for a highly skilled and experienced auto upholstery technician. If you are passionate about your craft and ...
SUMMARY Locally owned and operated full service classic car restoration shop is looking for a highly skilled and experienced auto upholstery technician. If you are passionate about your craft and ...
Summary Torque Classic Cars is a small locally owned and operated vintage auto restoration shop in West Palm Beach. The Senior Accountant/Office Manager is responsible for accounting and financial ...
Summary Torque Classic Cars is a small locally owned and operated vintage auto restoration shop in West Palm Beach. The Senior Accountant/Office Manager is responsible for accounting and financial ...
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
Job description
Summary
The Customer Service/Processor position administers claims and manages interaction with customers by reviewing all terms and conditions, customer claims, supporting photos and customer information and documentation. The Processor manages customer calls, supplying information and updates to customers, and utilizes the CRM to communicate with customers and technicians
Essential Functions
Required Competencies and Experience
What You'll Love About Working Here:
EEO Statement
UNITERS North America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
The Customer Service/Processor position administers claims and manages interaction with customers by reviewing all terms and conditions, customer claims, supporting photos and customer information and documentation. The Processor manages customer calls, supplying information and updates to customers, and utilizes the CRM to communicate with customers and technicians
Essential Functions
- Adjudicate and administer claims by reviewing all warranty terms and conditions, customer claims, supporting photos, customer information and documentation, and determining next actions.
- Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication.
- Manage a moderate volume of inbound and outbound calls.
- Work within a metric driven environment.
Required Competencies and Experience
- Excellent oral, written and interpersonal communication skills
- Excellent telephone etiquette
- Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems
- Ability to sit and work on a computer with a headset for long periods of time
- Computer proficiency
- High School Diploma or GED
- 2+ years previous customer service
What You'll Love About Working Here:
- Friendly Team Environment
- Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance, and 401K options
- Generous PTO Policy includes: 2 weeks of PTO accrual in your first year
- Tuition Reimbursement
- Optional Four Day/40 Hour Work Week available
- Remote available
- Learn more about us at www.uniters.com
EEO Statement
UNITERS North America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.