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United Ground Express
United Ground Express

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United Ground Express Jobs Information

Do workers at United Ground Express get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Does United Ground Express pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

At United Ground Express, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Do part-time workers get paid time off at United Ground Express?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 8 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from United Ground Express affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at United Ground Express?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 18% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 59% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at United Ground Express worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do United Ground Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for United Ground Express workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at United Ground Express?

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do United Ground Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at United Ground Express spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
36% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at United Ground Express?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at United Ground Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
83% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at United Ground Express feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
52% of people say they’re not treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at United Ground Express get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at United Ground Express?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at United Ground Express enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at United Ground Express recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at United Ground Express?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at United Ground Express?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think United Ground Express’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how United Ground Express is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

What are the most popular titles at United Ground Express?

What are the most popular cities for United Ground Express jobs?

What are the most popular states for United Ground Express jobs?

What are the most popular job types at United Ground Express?

What are the most popular categories at United Ground Express?

Infographic showing various job openings at United Ground Express in the United States as of August 2026, with employment types broken down into 34% Full Time, and 66% Part Time. Highlights an 100% Physical job distribution.

(ORD) Part-Time Passenger Assistance Agent

United Ground Express, Inc.

Chicago, IL • On-site

$15 - $19/hr

Part-time

PTO

Posted 24 days ago

United Ground Express rating

5.0

Company rating: 5.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

61st of 67 rated aviation services

Job description

Key responsibilities
  • Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
  • Push passengers in wheelchairs to and from gates
  • Carry passengers' carry-on luggage
  • Greet and assist customers upon airport arrival
  • Assist with checked and claimed luggage
  • Direct passengers to appropriate security lines at TSA
  • Assist passengers with any problems, questions, or concerns

Qualifications and minimum requirements
  • High school diploma, or GED
  • Minimum of 18 years old
  • Excellent communication skills
  • Must be able to read, write, and speak English fluently
  • Ability to operate a computer/tablet to enter and retrieve data
  • Must be willing and able to perform a variety of physical activities including, bending, stooping, climbing, and working in tight spaces
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment
  • Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
  • Eligibility to obtain necessary credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal) per local requirements
  • Legally authorized to work in the United States without sponsorship
  • Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need
  • Successful completion of interview required to meet job qualifications

What we provide
  • Competitive benefits
  • Competitive wages
  • Earned Paid Time off
  • Discounted travel for you and your immediate family
  • Career advancement opportunities

United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).
ADA Specifications
  • Ability to operate a computer to enter and retrieve data
  • Ability to utilize radio equipment for communications
  • Ability to lift up to 70lbs on a consistent basis
  • Ability to pass all pre-screening clearances applicable to position qualifications.
ORD Chicago O'Hare international airport Illinois

What United Ground Express employees say

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