Job Type
Full-time
Description
Umami Riot was born from a simple idea: pair joyful hospitality with uncompromising craftsmanship. Founded by Chef Tim Cushman and sake expert Nancy Cushman, our restaurants celebrate bold flavor, precision, and a deep respect for Japanese foodways-translated through a distinctly Boston lens. At Umami Riot, we're not here to follow the rules of hospitality, we're here to rewrite them-with heart, craft, and fearless creativity.
We're looking for a
Director of Events who owns the room before it's even booked-driving revenue, building relationships, and turning every opportunity into something worth showing up for.
THE GIG (AKA WHAT YOU'LL ACTUALLY BE DOING)Own the revenue - group sales, private events, and catering across the portfolio. From prospecting to execution to repeat business, you run the full lifecycle
Sell + close - build relationships that convert. Corporate clients, VIPs, local partners-you don't wait for leads, you create them
Run the pipeline - outreach, tours, tastings, proposals, contracts. Keep deals moving and details tight
Execute clean - oversee BEOs, timelines, and client comms. Partner with operations and culinary to deliver seamless events
Drive growth - repeat clients, premium upsells, stronger accounts
Own off-premise - catering + third-party platforms as part of your revenue strategy
Know your numbers - forecast, track, and report with clarity
THIS ROLE IS A GREAT FIT IF...- You're as strong in sales as you are in execution
- You thrive in fast-paced, multi-unit environments
- You care about both the guest experience and the revenue behind it
- You bring energy, accountability, and follow-through
LET'S SET EXPECTATIONS- This is a hands-on, revenue-driving role.
- You'll be selling, planning, and executing-across multiple concepts, in real time.
- Success here is measured by pipeline strength, revenue growth, and execution quality.
Requirements
QUALIFICATIONS- 7+ years in events, sales, or hospitality leadership
- Proven success driving private event and catering revenue
- Experience with Tripleseat, OpenTable, Tock, Eventbrite, EZCater. Third-party delivery platforms
- Strong organizational, communication, and client management skills
- Hands-on, ownership-driven mindset
IMPORTANT NOTETripleseat experience in a restaurant environment is required.
WHY PEOPLE STICK AROUND- Competitive compensation + performance-based earnings
- Dining discounts across all Umami Riot locations
- Growth that's real
- A culture rooted in respect, creativity, and heart
Pay Range between $55,000 - $65,000
EOE