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UPMC Mercy

Concierge, Mercy Pavilion

Pittsburgh, PA · On-site

$15 - $19.50/hr

UPMC Mercy is hiring a Full Time Concierge to support the Mercy Pavilion! This position will work shifts on Monday-Friday from 1:30pm-10pm. Purpose: Patients, visitors, guests and vendors are ...

UPMC Senior Communities

CT Technologist

Pittsburgh, PA · On-site

$32.21 - $48.21/hr

Join UPMC as a part-time CT Technologist at UPMC Mercy today! Why Join Us? * Sign-On Bonus: $10,000 for a 2-year commitment for eligible hires! * Part-Time Benefits including Health Insurance options ...

UPMC Mercy

Clinician, Emergency Medicine

Pittsburgh, PA · On-site

$52K - $69K/yr

UPMC Mercy is seeking afulltime Clinician to join our Emergency Referral Center (ERC) team. This role will have leadership oversight in the Emergency Department and Clinical Decision Unit (CDU) as ...

UPMC Shadyside

Hepatology

Pittsburgh, PA · On-site

Opportunities at UPMC St. Margaret, UPMC Mercy, UPMC Magee Womens, and UPMC Presbyterian-Shady side hospitals are available. Clinical educators, gastroenterologists with specialty interests, and ...

UPMC Senior Communities

Specimen Processor

Pittsburgh, PA · On-site

$19.20 - $30.08/hr

UPMC Mercy is seeking a full-time night shift Specimen Processor to join our team in the Kenna Laboratory. As a Specimen Processor, you play a critical role in patient care by serving as the gateway ...

UPMC Senior Communities

CT Technologist

Pittsburgh, PA · On-site

Join UPMC Mercy as a full-time CT Technologist today! Why Join Us? * Sign-On Bonus: $20,000 for a 2-year commitment for eligible hires! * Loan Repayment: Up to $9,000 for eligible new graduates ...

UPMC Senior Communities

CT Technologist

Pittsburgh, PA · On-site

$32.21 - $48.21/hr

Join UPMC Mercy as a full-time CT Technologist today! Why Join Us? * Sign-On Bonus: $20,000 for a 2-year commitment for eligible hires! * Loan Repayment: Up to $9,000 for eligible new graduates ...

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Upmc Mercy Jobs Information

Infographic showing various job openings at Upmc Mercy in the United States as of August 2026, with employment types broken down into 3% Internship, 83% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.

Concierge, Mercy Pavilion

UPMC Mercy

Pittsburgh, PA • On-site

$15 - $19.50/hr

Full-time

Re-posted 16 days ago

Job description

UPMC Mercy is hiring a Full Time Concierge to support the Mercy Pavilion!

This position will work shifts on Monday-Friday from 1:30pm-10pm.

Purpose:
Patients, visitors, guests and vendors are welcomed, assisted and directed to appropriate areas of the hospital.
Responsibilities:

  • Checks on details to create pleasant environment for visitors and patients
  • Direct volunteers to meet needs of customers.
  • Apply technical skills and knowledge in a focused, in depth specialty area.
  • Actively cares for presentation of lobby areas. Keeps areas neat and tidy. Initiates response from support departments to keep areas clean.
  • Exhibit positive interpersonal skills, i.e. professionalism, integrity, follow-up on commitments, respecting the viewpoints of others and accepting and supporting change.
  • Performs duties of concierge desk to meet needs of patients, family members, visitors and employees.
  • Proactively greet each patient/customer as they enter the entrance, determining the reason for visit, and anticipating and responding to customer needs, while presenting a positive image of the hospital, and treating all customers with care, courtesy, respect and concern.
  • Prioritize and expedites patients to appropriate areas for treatment.
  • Communicate by using active listening skills, appropriate nonverbal communication, oral and written communication.
  • Demonstrate the ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results.
  • Demonstrate teamwork by interacting with others to achieve goals while respecting individuals differences, sharing credit and accountability for outcomes, and encouraging, supporting, and actively participating in work activities.
  • Promotes patient safety.
  • Demonstrates and maintains the knowledge and skills necessary to provide appropriate level of care to the ages of customers serviced including principles of growth and development. Assess and interpret data and information relative to the customer's age-specific needs as related to all ages of customers that present for treatment.
  • High School graduate or equivalent experience.
  • Computer knowledge to access patient information.
  • Customer service oriented behavior.
  • Preferred: Prior experience in a customer service hospital or medical environment.
  • Preferred: Medical terminology.


Licensure, Certifications, and Clearances:

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

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