Turning Point Healthcare Services

Job Description: Description: Salary: $100,000–$110,000 annually Location: Minneapolis, MinnesotaEmployment Type: Full-TimeReports To: Chief Executive Officer Lead. Build. Grow. Transform. Turning Point is seeking an experienced, visionary, and mission-driven Director of Treatment Services to lead the next chapter of our treatment services. This is not simply a clinical management position. We are looking for a leader who can build a high-performing treatment team, grow our client census, strengthen community and referral partnerships, and help transform the way culturally specific treatment services are delivered. The Director of Treatment Services will provide strategic, operational, and clinical leadership for Turning Point’s treatment programs while ensuring services remain high-quality, culturally responsive, client-centered, and aligned with Minnesota’s substance use disorder treatment requirements. The ideal candidate is someone who sees both the people and the possibilities, a leader who understands that excellent treatment requires excellent staff, strong systems, meaningful community relationships, and services that reflect the lived experiences of the people we serve. If you are energized by the opportunity to build something stronger, grow something meaningful, and create treatment services that truly connect with clients, we want to meet you. About the Opportunity The Director of Treatment Services will play a critical role in strengthening and expanding Turning Point’s treatment services. This leader will be responsible for ensuring the treatment department has the people, structure, systems, programming, partnerships, and strategy necessary to deliver exceptional services and support sustainable growth. A key priority will be developing a strong and cohesive treatment team. The Director will recruit, coach, develop, and retain talented professionals while establishing a culture of accountability, collaboration, professional growth, and excellence. The Director will also be expected to take an active role in growing the organization’s client census by strengthening referral relationships, increasing community awareness, identifying barriers to access, improving the client experience, and developing strategies that expand participation in Turning Point’s treatment programs. Another major priority will be leading the development and implementation of culturally specific treatment services and curriculum that authentically reflect the communities Turning Point serves. This position offers the opportunity to influence not only how services are delivered today, but how Turning Point’s treatment model evolves for the future. What You’ll Do Build & Lead a High-Performing Treatment Team Provide strong, visible leadership to the treatment services department. Recruit, onboard, coach, develop, and retain a talented and diverse treatment team. Establish clear expectations, roles, performance standards, and measures of success. Create a culture that balances accountability with staff support, professional development, and psychological safety. Identify staffing needs and develop strategies to ensure the treatment department has the appropriate capacity to support client needs and organizational growth. Provide regular supervision, coaching, feedback, and professional development opportunities. Identify opportunities to improve team communication, collaboration, workflow, and morale. Develop emerging leaders within the treatment team. Foster a multidisciplinary approach to client care and ensure strong collaboration across departments. Grow Client Census & Access to Treatment This role is expected to be a key driver of treatment program growth. Develop and implement strategies to increase referrals, admissions, engagement, retention, and overall client census. Establish and maintain strong referral relationships with healthcare providers, community organizations, social service agencies, courts, schools, culturally specific organizations, and other community partners. Identify populations and communities that could benefit from Turning Point’s services and develop strategies to improve access. Analyze referral, admission, census, discharge, and retention data to identify trends and opportunities. Identify barriers that prevent prospective clients from accessing or remaining engaged in treatment and develop solutions. Partner with leadership and community engagement staff to increase awareness of Turning Point’s treatment services. Develop a treatment growth strategy that balances increased census with staffing capacity, clinical quality, client outcomes, and regulatory compliance. Establish measurable goals related to census growth and regularly report progress to organizational leadership. Develop & Implement Culturally Specific Treatment Services Lead the work of making culturally specific care an integral part of the Turning Point treatment experience. Lead the development, implementation, and continuous improvement of culturally specific treatment services and curriculum. Ensure treatment programming reflects the cultural experiences, identities, strengths, values, and needs of the communities Turning Point serves. Evaluate existing curriculum and treatment practices for cultural relevance, accessibility, and effectiveness. Partner with clients, staff, community members, cultural leaders, and community-based organizations to inform treatment programming. Integrate culturally responsive practices into assessment, treatment planning, group services, individual services, care coordination, discharge planning, and other areas of service delivery. Ensure culturally specific programming is more than a standalone initiative—it should be reflected throughout the treatment experience. Support staff in developing cultural humility, awareness, and skills necessary to provide effective and responsive services. Monitor the effectiveness of culturally specific programming and use client feedback, outcomes, and data to continuously improve services. Help position Turning Point as a leader in culturally responsive and culturally specific substance use disorder treatment. Minnesota’s 245G requirements specifically recognize the importance of considering a client’s cultural differences and special needs in treatment services, making this work both mission-aligned and operationally important. (MN Revisor’s Office) Provide Clinical & Program Leadership Oversee the delivery of high-quality treatment services consistent with Turning Point’s mission, policies, clinical standards, and applicable regulatory requirements. Ensure treatment services are delivered in accordance with individual treatment plans and applicable Minnesota requirements. Monitor clinical quality, client outcomes, documentation, service delivery, and program effectiveness. Establish and monitor treatment department performance metrics. Identify opportunities for quality improvement and operational efficiencies. Ensure the treatment department maintains readiness for licensing reviews, audits, and other regulatory requirements. Partner with compliance and organizational leadership to address identified risks and implement corrective actions. Stay current on changes in Minnesota substance use disorder treatment regulations, best practices, evidence-informed practices, and emerging treatment approaches. Ensure treatment staff receive required training and ongoing professional development. Strengthen Community Partnerships Serve as a visible ambassador for Turning Point’s treatment services within the community. Build relationships with referral sources and strategic partners. Represent Turning Point at community meetings, professional events, conferences, and other relevant forums. Develop partnerships with culturally specific organizations and community leaders. Identify opportunities for collaboration, referral development, and program expansion. Help increase Turning Point’s visibility and reputation as a trusted provider of culturally responsive treatment services. Use Data to Drive Growth & Impact Develop and maintain meaningful treatment department performance measures. Monitor client census, referrals, admissions, retention, discharge patterns, staffing, service utilization, and client outcomes. Use data to identify trends, gaps, opportunities, and areas requiring intervention. Develop dashboards or regular reports to communicate treatment performance to executive leadership. Establish clear short- and long-term goals for treatment services. Translate data into actionable strategies that improve both client outcomes and organizational sustainability. What Success Looks Like We will know you’ve been successful when: The Team Is Stronger Turning Point has a highly engaged, well-supported, accountable treatment team with the right people in the right roles and a clear path for professional growth. The Census Is Growing Referral relationships are stronger, access to services has expanded, and Turning Point’s treatment programs are serving more clients without compromising quality. The Treatment Model Is More Culturally Responsive Culturally specific curriculum and practices are meaningfully integrated into treatment services and are reflected in the client experience. Clients Are Having Better Experiences Clients feel seen, respected, understood, and supported throughout their treatment journey. The Program Is Built for Sustainable Growth Treatment services have the systems, staffing structure, partnerships, performance measures, and leadership necessary to continue growing. Turning Point Is Recognized as a Leader Turning Point is increasingly recognized within the community as a trusted provider of high-quality, culturally responsive treatment services. Requirements: What We’re Looking For We are looking for a leader who brings clinical credibility, business and operational acumen, cultural responsiveness, and a genuine passion for building strong teams and expanding access to treatment.Required Qualifications Meets the qualifications for a Treatment Director under Minnesota Statutes §245G.11, including: At least one year of work experience providing direct services to individuals with substance use disorder or at least one year of experience managing or administering direct services to individuals with substance use disorder; and A baccalaureate degree or three years of work experience in administration or personnel supervision in human services. (MN Revisor’s Office) Demonstrated knowledge and understanding of Minnesota Statutes Chapter 245G and applicable requirements under Minnesota Statutes Chapters 245A and 260E and Minnesota’s vulnerable adult/maltreatment requirements. Demonstrated leadership experience in substance use disorder treatment, behavioral health, human services, or a related field. Experience supervising, developing, and leading clinical or treatment teams. Strong understanding of substance use disorder treatment and recovery services. Demonstrated ability to develop and maintain community and referral partnerships. Strong organizational, communication, relationship-building, and problem-solving skills. Demonstrated commitment to culturally responsive and culturally specific services. Preferred Qualifications Master’s degree in social work, counseling, psychology, human services, public health, or another related field. LADC, LMFT, LICSW, LPCC, or another applicable professional license or credential. Experience developing or implementing culturally specific treatment curriculum. Experience growing treatment program census or developing referral pipelines. Experience working with historically underserved or culturally specific communities. Experience with program development, quality improvement, and strategic planning. Experience using data and performance metrics to improve treatment outcomes and program growth. Experience leading organizational change or expanding treatment services. The Leader We’re Looking For You may be a great fit if you are someone who: Builds people, not just programs. Can walk into a department and see both its strengths and its opportunities. Is comfortable setting ambitious goals and holding themselves and others accountable. Understands that census growth is ultimately about building trust, removing barriers, and connecting people to services they need. Believes culturally specific treatment should be embedded into the way services are delivered—not treated as an afterthought. Can move comfortably between clinical conversations, operational strategy, staff development, community relationships, and executive leadership. Is energized by change and knows how to bring people along through it. Leads with humility, transparency, consistency, and purpose. Understands that the best treatment programs are built around both clinical excellence and the lived experiences of clients. Compensation & Benefits Salary Range: $100,000–$110,000 annually Turning Point offers a competitive compensation and benefits package designed to support the well-being and professional growth of our employees. Benefits may include: Medical, dental, and vision insurance Ancilla And Supplementalinsurance Paid time off Paid holidays Professional development opportunities Employee wellness supports Why Turning Point? At Turning Point, we believe treatment should meet people where they are, and help them move toward where they want to be. As our Director of Treatment Services, you will have the opportunity to build a team, grow access to treatment, strengthen community partnerships, and help create a treatment model that reflects the people and communities we serve. This is a chance to lead more than a department. It’s a chance to build a treatment program that people believe in, a team that people want to be part of, and services that make a lasting difference. Ready to lead the next chapter of Turning Point’s treatment services? Apply today.