Turner Dermatology

Medical Assistant/Receptionist
Non-Exempt | Full-Time
Reports to: Office Manager
Schedule: Monday–Friday, 8:30 AM – 5:30 PM
Job Description: 
We are seeking a dedicated and hardworking candidate who is eager to immerse themselves in dermatology and contribute to a collaborative medical practice. The Medical Assistant plays a key role in supporting the day-to-day delivery of patient care and practice operations. This position reports directly to the Office Manager.
The ideal candidate is a versatile team player who fosters positive and effective relationships with providers and co-workers, while maintaining a strong focus on patient-centered care and delivering exceptional patient experiences. An excellent candidate may also be a pre-med student or someone planning PA/NP/nursing school attending night classes, looking to gain valuable clinical experience. This individual will work closely with physicians (MDs) and fellow medical assistants to perform a combination of administrative, clerical, and clinical duties within a dermatology office, ensuring efficient operations and high-quality patient care.
Responsibilities:
Clinical–

• Patient History: Accurately record and update patient medical histories using electronic medical record (EMR) systems.
• Patient Preparation: Prepare patients for examinations and assist physicians during procedures.
• Documentation: Transcribe and maintain accurate medical records using EMR applications.
• Patient Communication: Clearly explain certain instructions to ensure patients feel informed and comfortable.
• Specimen Handling: Assist in preparation of laboratory specimens, ensuring proper handling and processing.
• Sanitation: Dispose of contaminated supplies and sterilize medical instruments as required.
• Equipment Management: Arrange and maintain examination room instruments and equipment.
• Inventory Control: Manage inventory by ordering supplies, verifying receipts, and auditing stock levels.
• Sterilization: Perform sterilization of surgical instruments using an autoclave.
• Room Maintenance: Maintain cleanliness and organization of waiting and examination rooms.
• Compliance: Ensure adherence to medical record standards through accurate and thorough documentation.
• Additional Tasks: Perform other clerical and clinical duties to support provider productivity and clinic workflow.

Administrative–

• Call Management: Answer incoming calls and respond to voicemails in a timely and professional manner.
• Scheduling: Schedule and confirm patient appointments, ensuring efficient time management.
• Patient Interaction: Greet and check in patients, verify insurance, and confirm the purpose of each visit.
• Record Keeping: Update and maintain patient medical records as needed.
• Correspondence: Manage emails and direct patient portal communications to provider.
• Billing: Record billing information, complete insurance forms, and respond to insurance-related inquiries.
• Payment Collection: Collect patient payments and manage related financial transactions.

Qualifications:

• High school diploma or equivalent.
• Minimum of 1 year of experience as a Medical Assistant in a clinical setting, or completion of relevant college coursework including pre-medical coursework encouraged(e.g., Human Anatomy and Physiology, Medical Terminology, Clinical Practices in Healthcare).
• Demonstrated ability to manage patients with professionalism and care.
• Exceptional verbal and written communication skills.
• Strong attention to detail, with excellent organizational, interpersonal, and customer service skills.
• Proficiency in Google Workspace and/or Microsoft Office applications.
• Ability to handle high-pressure situations with discretion, confidentiality, and sensitivity.
• Proficiency in operating a computer, keyboard, iPad, printer, and office phone systems.
• Ability to read, write, and communicate effectively both orally and in writing.
• Knowledge of basic arithmetic and medical terminology.
• Prior dermatology experience is preferred but not required.

Benefits:

• Employee discounts
• Paid time off
• Professional development opportunities

Compensation: 
20$ per hour