Truecontext

#CareersThatKickSaaS!TrueContext(formerlyProntoForms) is an Ottawa-founded company on a mission to make field work smarter. Ourfield intelligence platformconnects the field and the back office, turning what frontline teams capture into clean, AI-ready data and operational intelligence they can act on in real time, whetherthey'rein the office or out in the field. More than100,000 usersacross 1,500+ organizations rely onTrueContextto run safer, smarter field operations.

We help large field organizations reduce risk, improve safety, protect the environment, support frontline workers, and ensure compliance,while increasing productivity across the operation. Andwe'removing quickly toward an AI-driven future: AI-ready data from the start, AI-assisted analytics that surface issues before they escalate, and AI-augmented workflows that capture and scale technicianexpertise. As an enterprise B2B SaaS company, we hold ourselves to a high bar on security (SOC 2), performance at scale, and safe, zero-downtime delivery.

Join us and help deliver innovation that matters, not just features, but impact.

About the Team

We'rea lean, high-leverage team at the heart of our engineering organization. We ship new product features, build the APIs that power our mobile and form-builder apps, own the React front end our customers use every day, run site reliability for our services, and partner with support to unblock customers. Claude Code and other AI coding assistants are part of our daily workflow, letting a small team deliver the output of a much larger one.

We are a flexible group that loves to trynew ideas, learn from failures, and celebrate successtogether. We work collaboratively in short cycles and deployproduction-ready code daily.

About the Role

We'rehiring a Software Engineer who is genuinelystrong on both the front end and the back end, and who has a strong interest inleveragingAI tools to multiply their effectiveness.You'llhelp set the technical direction of our product and raise the bar on how we build.

You'llwork across our React front end, which powers our form-builder and web forms and includes a shared Reactcomponentlibrary.You'llalso do real, hands-on server-side work in Java and Spring, and as our roadmap grows increasingly server-side (search and platform work), that backend capability is a requirement, not a bonus.Above all, youwork with AI rather than against it: AI-assisted development is central to how our team ships, and we want someone who pushes that frontier.

WhatYou'llDo

• Build and evolve our React front end, our form-builder, web forms, and sharedcomponentlibrary, using React, Redux/MobX, TypeScript, Jest, and CSS, following sound functional-programming and collective-ownership principles.

• Own front-end health: dependency and securityupgrades andpaying down front-end techdebt,so the codebase stays fast, safe, and easy to change.

• Build new roadmap features across the full stack in the coreTrueContextproduct (Java, Spring, JavaScript, MySQL, AWS), including upcoming server-side search and platform work.

• Use AI coding tools (e.g.Claude Code) daily as a core part of how you ship, for scaffolding features, exploring unfamiliar code, drafting tests, and triaging production incidents.

• Push our AI-forward SDLC frontier: evaluate and recommend new tools, agents, and practices

• Own delivery all the way to production: observability, safe rollbacks, and overall system health, improving site reliability, security, and performance.

• Engage fully in modern development practices: code reviews, pair programming, automated testing, and retrospectives on CI/CD and SRE trends, using tools like New Relic,SumoLogic, Snyk, and Docker.

• Work closely with Designers to build intuitive, high-quality capabilities into our web apps.

What You Bring (Must-Haves)

• Adeepcommand of modern front-end frameworks(React, JavaScript/TypeScript) with experience working on production-grade, customer-facing web applications.

• Real, hands-on backendexperience,preferablywith Java and Spring, with solid knowledge of relational databases (MySQL) and web application development.You'rea true full-stack contributor, not a front-end specialist whodabbles on the server side.

• AI-native ways of working.You activelyleverageAI tools as a forcemultiplier.

• Experience with a cloud platform; we use AWS.

• Comfortoperatingwith ambiguity and autonomy, and genuine ownership of delivery to production.

• A demonstrable knack for solving tough problems, with strong technical instincts and decision-making.

• A desire to continuously learn and improve, and the ability to ramp fast (we onboard with an AI-assisted curriculum built from our own codebase and internal walkthroughs).

• Strong collaboration and communication skills; a genuine team player.

Salary Range

• $100,000 - $135,000 annual base salary

Some Extra Benefits

• Company-wide and team social events

• Yearly wellness allowance

• Annual learning allowance

• Great time-off benefits (4 weeks of vacation + 2 True2ME days + 1TrueCrewCaresday)

• Summer hours

• Catered lunches 2x per week

• An amazing office space with plenty of snacks, drinks, and space to collaborate

• Hybrid work environment (3 days a week in the office)

Equal Opportunity

TrueContextis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from people of all backgrounds, and we are happy to provide accommodations for applicants with disabilities at any stage of the hiring process. Justlet us know.

Help us shape the future of thefield service industry, where technology drives safety, sustainability, and human impact. Apply now.