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About Us

Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.
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We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.
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We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.

About the Role

Community Support Team is a direct and indirect periodic service in which the team provides direct intervention and also arranges, coordinates, and monitors services on the behalf of the recipient. This service is provided in any location. Community Support services also include telephone time with the individual recipient and collateral contact with the person who assists the recipient in meeting his/her rehabilitation goals.

Key Responsibilities:

• Assists with crisis interventions
• Assists the Team Lead with behavioral and substance use disorder treatment interventions
• Assists with the development of relapse prevention and disease management strategies
• Participates in the initial development, implementation, and ongoing revision of the PCP
• Communicates the individual's progress and the effectiveness of the strategies and interventions to the Team
• Lead as outlined in the PCP
• Provides intensive case management
• Linkage and referral to formal and informal supports
• Monitoring and follow up
• Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.

• Compensation: $22.91 - $29.42

Placement within the range is based on licensure level, education, and experience.

What You Can Expect

• Make a positive impact by helping individuals reach their recovery and personal goals.
• Work closely with a supportive team to provide case management and behavioral health services.
• Build relationships with community resources and connect individuals to the support they need.
• Gain opportunities to grow your skills through hands-on experience, collaboration, and ongoing training.

Responsibilities

• Provide case management, support, and crisis intervention services.
• Connect individuals with community resources and coordinate needed services.
• Monitor progress, complete assessments, and maintain accurate documentation.
• Collaborate with the care team to develop and support individualized treatment plans.

Qualifications:

• All Community Support Qualified Professionals must meet one of the following:
  • Bachelor's degree from an accredited university in a Human Services field with 2 (two) years experience working with the population to be served.
  • Bachelor's Degree in a non-Human Service field with 4 years full-time, post-bachelor's degree experience with the population served.
  • Master's degree in human services with 1 year experience working with population served.
• Valid driver's license, auto insurance, and reliable transportation
• Must complete the state mandated Community Support Team training within specified timeframes.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You'll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice:

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.