Dispatch Coordinator
Financial Services
$20.00 per hour
Monday-Friday, 8:00am-5:00pm
Columbus, Ohio (Onsite)
Temp to Hire
Why Youโll Love This Job:
- Long-term, stable opportunity with a true path to permanent hire
- Be part of a unique, niche industry โ legal document delivery and service of process โ where your attention to detail directly impacts case outcomes
- Variety in your day โ youโll coordinate, track, problem-solve, and communicate rather than doing the same task on repeat
- Room to grow into a key, trusted role on a small, collaborative team
What Youโll Do:
- Interview, vet, approve, and train process servers across the country to handle document delivery
- Assign mail items, legal notices, and documents to process servers based on location, workload, and urgency
- Coordinate daily dispatch activities to ensure timely delivery and service attempts, communicating deadlines and special handling instructions clearly
- Maintain detailed, accurate records for every item handled โ logging receipt, assignment, dispatch, attempts, and final status
- Track chain of custody to ensure full accountability at every stage and update internal systems in real time
- Monitor service progress and generate daily/weekly reports on volume, completion rates, and exceptions
- Flag and escalate issues such as incorrect addresses, refusals, or failed attempts
- Verify completeness and accuracy of returned documents, including affidavits and proof of service, and audit records to resolve discrepancies
- Serve as the primary point of contact between internal teams and process servers, responding to status and documentation inquiries
What Weโre Looking For:
- Strong organizational and multitasking abilities with high attention to detail and accuracy in recordkeeping
- Experience in dispatch, logistics, legal services, or administrative coordination preferred
- Proficient in Microsoft Excel or other tracking and database systems
- Effective written and verbal communication skills
- Able to work independently day-to-day while staying available to support teammates during high-volume periods
- Experience with process servers, legal documents, or service of process workflows is a plus
- Familiarity with chain-of-custody procedures or document delivery compliance standards is a plus
- Strong time management and problem-solving skills โ comfortable prioritizing urgent dispatches and resolving delivery issues as they arise
- Must be able to pass an enhanced background screening, as this role requires a higher-level government clearance
Apply Today!
Upload your resume โ no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
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