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Tru by Hilton
Tru by Hilton

60 Tru By Hilton Jobs Hiring Near You

Tru by Hilton

Guest Service Agent

Hershey, PA · On-site

$16.50/hr

The Tru by Hilton is a Hilton branded hotel with 112 standard guest rooms. Our guests are able to enjoy our indoor heated swimming pool, fitness center and complimentary breakfast each morning. Why ...

Tru by Hilton

Maintenance Associate

Concord, NH

$16 - $22.25/hr

Description Tru by Hilton is owned and operated by Duprey Hospitality, a full-service hotel management company based in Concord. We take pride in our commitment to excellence. With management ...

Tru by Hilton

Hotel Guest Service Rep

Lincoln, NE · On-site

$16/hr

We are looking for a friendly, dependable Front Desk Associate to join the team at Tru by Hilton Lincoln East. This position will primarily consist of evening shifts, typically 2:00 PM-10:00 PM or 3 ...

Tru by Hilton

Hotel Sales Manager

Lincoln, NE · On-site

$65K/yr

We are seeking an experienced Sales Manager to lead sales efforts for both the Tru by Hilton and Hampton Inn North in Lincoln, Nebraska. This position will be responsible for driving revenue ...

Tru by Hilton

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Hampton by Hilton Location: Phenix City, AL Job Type: Full-Time / Part-Time Shift: Evening, Weekend, and Holiday Availability Preferred Job Summary We are seeking a friendly, professional, and ...

Tru by Hilton

General Manager

Columbia, SC · On-site

$50K - $70K/yr

... by providing supervision and professional development, evaluations, conducting counseling and ... Hilton brand experience (Preferred) ABOUT THE COMPANY

Tru by Hilton

General Manager

Columbia, SC · On-site

$50K - $70K/yr

... by providing supervision and professional development, evaluations, conducting counseling and ... Hilton brand experience (Preferred)

Tru by Hilton

Maintenance Engineer

Columbia, SC · On-site

$18 - $24/hr

... by Hilton Hotels in a manner that offers continued protection of the company's assets, associates, and guests. • You will promote enhanced guest satisfaction. • You will perform various ...

Tru by Hilton

Maintenance Engineer

Columbia, SC

$18 - $24/hr

You will follow the guidelines established by Hilton Hotels in a manner that offers continued protection of the company's assets, associates, and guests. * You will promote enhanced guest ...

TRU By Hilton

Room Attendant

Stoughton, WI · On-site

$13.50 - $17/hr

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton ...

TRU By Hilton

Night Auditor/ Front Desk

Stoughton, WI · On-site

$14.50 - $19.25/hr

... Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic ...

TRU By Hilton

Maintenance

Stoughton, WI · On-site

... Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic ...

TRU By Hilton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

... Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic ...

Tru by Hilton

Front Desk Agent

Millbrook, AL · On-site

$13.50 - $17/hr

... by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Takes same day reservations and future reservations when necessary Knows ...

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Showing results 1-20

All JobsTru By Hilton Jobs

Tru by Hilton Jobs Information

Do workers at Tru by Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Tru by Hilton pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

At Tru by Hilton, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.

Are part-time workers able to get health insurance from Tru by Hilton?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Tru by Hilton?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and November 2025.

Is the health insurance from Tru by Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people get paid time off at Tru by Hilton?

Some people get paid time off from work.
53% of people say they don’t get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Tru by Hilton worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Tru by Hilton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Tru by Hilton workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Tru by Hilton?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Tru by Hilton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Tru by Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Tru by Hilton?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a Tru by Hilton job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and November 2025.

Is working at Tru by Hilton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Tru by Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Tru by Hilton get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Tru by Hilton?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Tru by Hilton enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Tru by Hilton recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Tru by Hilton?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Tru by Hilton?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Tru by Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Tru by Hilton is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

What are the most popular titles at Tru By Hilton?

What are the most popular cities for Tru By Hilton jobs?

What are the most popular states for Tru By Hilton jobs?

What are the most popular job types at Tru By Hilton?

What are the most popular categories at Tru By Hilton?

Infographic showing various job openings at Tru By Hilton in the United States as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.

Guest Service Agent

Tru by Hilton

Hershey, PA • On-site

$16.50/hr

Part-time

Retirement

Re-posted 2 days ago

Tru by Hilton rating

5.2

Company rating: 5.2 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

83rd of 108 rated hotels

Job description

Thank you for your interest in our Tru by Hilton Hershey Chocolate Ave!
Some of the benefits you will find working for Springwood Hospitality:
- Salary starting at $16.50 per hour
- 401K with employer matching contribution
- Multiple team member appreciation gatherings throughout the year, centered around holidays and special events
Who We Are: The Tru by Hilton is a Hilton branded hotel with 112 standard guest rooms. Our guests are able to enjoy our indoor heated swimming pool, fitness center and complimentary breakfast each morning.
Why Do We Do It: The work that you do will be remembered for generations to come and thus we are in more than the hotel business; we are in the business of making a long-lasting impression on both business travelers and families that will want to return.
Your work here has meaning. You are here to improve the lives of your fellow team members, guests, owners, and our community. Every day you can improve lives in your own, unique way and we strive to do the same for you, but it all starts with you!
Why We Are Different: We are focused on ensuring proper training not only for professional growth, but for personal development. We embody the Springwood Essentials in our daily work routine as well as utilize these same Essentials in our everyday life.
We look for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
Apply Today!
Position Title: Guest Service Representative
Immediate Supervisor: Guest Service Manager or Assistant GM
Major Function:
  • Represents the hotel to the guest through the guest's stay by performing sales and customer service functions related to guest registrations, reservations, and revenue collections. These functions should be handled in a way that assure the guests receive a safe and secure place to stay with friendly, attentive service ensuring the guests have a pleasant stay and a smooth checkout.

Essential Functions:
  • Provide the highest quality of service to the guest at all times. Anticipate the guest's needs and exceed their expectations.
  • Must be able to clearly read, write and understand English in order to service the needs of the great majority of our guests.
  • Assists guests efficiently, courteously and professionally in all service related functions to maintain property's high standard of service and hospitality.
  • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Keep housekeeping and other departments informed of any special requests, late check-outs and special need areas in the hotel.
  • Act as a liaison between management and guests. Attempt to handle guest special requests and complaints on the first interaction, then follow up to ensure it was handled to their satisfaction.
  • Handle guest check-ins and check-outs efficiently, friendly and professional manner.
  • Be very knowledgeable of the frequent stay club and its benefits and any current promotions being offered.
  • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures and company's "walk" policy.
  • Ensure that all cash, check, and miscellaneous departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Communicate with incoming shift associates by logging pertinent information in the pass on log.
  • Develop a thorough knowledge of the accounting system particularly how to handle guests being Direct Billed.
  • Develop a thorough knowledge of property management system.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by brand.
  • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures.
  • Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions.
  • Maintain guest privacy. Never announce guest room numbers. Never transfer calls to a room without the caller identifying the name of the person in that room.
  • Keep the Front Desk area neat, clean, and free of safety hazards. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
  • Maintains proper key control for the property. This would include internal keys and guest keys. Never give an additional key to a guest without first checking their identification.
  • Assist in maintaining public areas of the hotel in a clean and orderly condition.
  • Receive and transmit mail, phone, and written messages for guests. Responsible for proper telephone etiquette.
  • Assist in Food and Beverage areas as needed. This would include breakfast when busy, and making coffee and cookies in the evenings among other items as required by the brand.
  • Maintain wake up call logs and ensure they are entered into the system properly.
  • Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities.
  • Deliver requested items when possible.
  • Maintain the business center supplies and cleanliness.
  • Be aware of new potential sales contacts through guest interaction and report the information to the appropriate individual. Promote repeat business by offering to take future reservations upon check-out and providing recommendations for alternate same brand -type products. Provide Sales leads to the sales department or general manager.
  • Contribute and support the hospitality programs to ensure their success.
  • Must be able to lift and carry 25 pounds; push and pull 50 pounds.
  • Have a thorough knowledge of emergency procedures.
  • Wear proper uniform at all times in accordance with the Standards of Appearance.
  • Where applicable...follow approved laundry procedures, ensure understanding of operation of washer and dryers. Assist in folding linen according to proper standards. Adhere to no iron laundry procedures.
  • Must be thoroughly familiar with Associate Handbook. Associate must adhere to all work rules, procedure and policies established by the company; including, but not limited to, those contained in the Associate Handbook.
  • Must maintain certification from a responsible vendor training if alcohol is served at your respective property.
  • Other duties as assigned, of which the associate is capable of performing.

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