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Tru by Hilton
Tru by Hilton

60 Tru By Hilton Jobs Hiring Near You

Tru by Hilton

Hotel Night Auditor

Madison, WI · On-site

$17 - $19/hr

Hotel Night Auditor, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $17.00-$19.00/hour; experienced candidates may qualify for a higher wage Flexible availability ...

Tru by Hilton

Hotel Night Auditor

Madison, WI · On-site

$17 - $19/hr

Hotel Night Auditor, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $17.00-$19.00/hour; experienced candidates may qualify for a higher wage Flexible availability ...

Tru by Hilton

Hotel Night Auditor

Madison, WI · On-site

$17 - $19/hr

Hotel Night Auditor, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $17.00-$19.00/hour; experienced candidates may qualify for a higher wage Flexible availability ...

Tru by Hilton

Hotel Night Auditor

Madison, WI · On-site

$17 - $19/hr

Hotel Night Auditor, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $17.00-$19.00/hour; experienced candidates may qualify for a higher wage Flexible availability ...

Tru by Hilton

Hotel Night Auditor

Madison, WI · On-site

$17 - $19/hr

Hotel Night Auditor, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $17.00-$19.00/hour; experienced candidates may qualify for a higher wage Flexible availability ...

Tru by Hilton

Guest Service Agent

Hershey, PA · On-site

$16.50/hr

The Tru by Hilton is a Hilton branded hotel with 112 standard guest rooms. Our guests are able to enjoy our indoor heated swimming pool, fitness center and complimentary breakfast each morning. Why ...

Tru by Hilton

Maintenance Associate

Concord, NH

$16 - $22.25/hr

Description Tru by Hilton is owned and operated by Duprey Hospitality, a full-service hotel management company based in Concord. We take pride in our commitment to excellence. With management ...

Tru by Hilton

Hotel Sales Manager

Lincoln, NE · On-site

$65K/yr

We are seeking an experienced Sales Manager to lead sales efforts for both the Tru by Hilton and Hampton Inn North in Lincoln, Nebraska. This position will be responsible for driving revenue ...

Tru by Hilton

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Hampton by Hilton Location: Phenix City, AL Job Type: Full-Time / Part-Time Shift: Evening, Weekend, and Holiday Availability Preferred Job Summary We are seeking a friendly, professional, and ...

Tru by Hilton

General Manager

Columbia, SC

$50K - $70K/yr

... by providing supervision and professional development, evaluations, conducting counseling and ... Hilton brand experience (Preferred) ABOUT THE COMPANY

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All JobsTru By Hilton Jobs

Tru by Hilton Jobs Information

Do workers at Tru by Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Tru by Hilton pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

At Tru by Hilton, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.

Are part-time workers able to get health insurance from Tru by Hilton?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Tru by Hilton?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and November 2025.

Is the health insurance from Tru by Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people get paid time off at Tru by Hilton?

Some people get paid time off from work.
53% of people say they don’t get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Tru by Hilton worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Tru by Hilton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Tru by Hilton workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Tru by Hilton?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Tru by Hilton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Tru by Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Tru by Hilton?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a Tru by Hilton job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and November 2025.

Is working at Tru by Hilton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Tru by Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Tru by Hilton get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Tru by Hilton?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Tru by Hilton enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Tru by Hilton recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Tru by Hilton?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Tru by Hilton?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Tru by Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Tru by Hilton is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

What are the most popular titles at Tru By Hilton?

What are the most popular cities for Tru By Hilton jobs?

What are the most popular states for Tru By Hilton jobs?

What are the most popular job types at Tru By Hilton?

What are the most popular categories at Tru By Hilton?

Infographic showing various job openings at Tru By Hilton in the United States as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.

Hotel Guest Service Representative

Tru by Hilton

Madison, WI • On-site

$16 - $18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Tru by Hilton rating

5.2

Company rating: 5.2 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

83rd of 107 rated hotels

Job description

Hotel Guest Service Representative, Tru by Hilton Madison West
Join a 2025 USA Today Top Workplace Winner!
Starting at $16.00-$18.00/hour; experienced candidates may qualify for a higher wage
Flexible availability required on Mondays to Fridays, Weekends, and Holidays
Open to Morning and Evening shifts from 7 am to 3 pm and from 3 pm to 11 pm
Why You'll Love Working Here
The Hotel Guest Service Representative position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Tru by Hilton Madison West.

How You'll Make An Impact
The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property's phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.
  • Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
  • Provides highest level of service by anticipating, listening attentively, and responding promptly to guests' requests and complaints to meet and exceed guest expectations
  • Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box"
  • Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue
What Success Looks Likes
  • Customer service experience
  • Accurate cash handling experience
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Positive attitude, outgoing, friendly
  • Ability to work effectively and efficiently in a fast-paced setting

What Will You Get At NCG Hospitality?
The Tru by Hilton Madison West is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development
  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
Team Member Perks
  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day - earn bonuses for going above and beyond to support team and guests
  • Everyone Sells - earn cash for bringing in business to our properties
  • Paid Volunteer hours - Earn money for community service
Health & Wellness Benefits
  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
Financial Support
  • Same-day pay options
  • Referral bonus - earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer.
Employment Type: PART_TIME

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