Triple Cities Network Solutions

60 Triple Cities Network Solutions Jobs Hiring Near You

Quality Sorter

Binghamton, NY ยท On-site

$17 - $17.50/hr

Triple Cities Metal Finishing is currently seeking a Quality Sorter to join our team. As a Quality ... Ability to identify issues and recommend solutions. * Technical Skills: Basic math and computer ...

Quality Sorter

Binghamton, NY ยท On-site

$17 - $17.50/hr

Triple Cities Metal Finishing is currently seeking a Quality Sorter to join our team. As a Quality ... Ability to identify issues and recommend solutions. * Technical Skills: Basic math and computer ...

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Triple Cities Network Solutions Jobs Information

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Infographic showing various job openings at Triple Cities Network Solutions in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Coordinator

Triple Cities Network Solutions

Johnson City, NY โ€ข On-site

$55K - $75K/yr

Full-time

Re-posted 13 days ago


Job description

Job Summary:
We are seeking a detail-oriented and proactive Service Coordinator to join our team at Triple Cities Network Solutions. This role is critical in maintaining operational efficiency by managing service tickets, coordinating technical resources, and handling procurement tasks.

Key Responsibilities:

  • Serve as the first point of contact for client support calls and route issues to the appropriate technical team.

  • Create and manage service tickets with complete and accurate details, including contact info, categorization, SLOs, and resource assignments.

  • Proactively monitor systems and workflows to identify service disruptions or emerging issues.

  • Prepare client quotes for hardware, software, and related services based on identified needs.

  • Manage vendor relationships by placing and tracking purchase orders for third-party products and services.

  • Oversee the equipment intake process and ensure proper handling according to procurement procedures.

  • Organize and maintain technician schedules to optimize resource availability and response times.

  • Assist with level 1 technical support as needed.