Triangle East Chamber

Job Hours

15 hours per week

Experience

Experience with multiple social media platforms, content creation, and professional communications.

Education Requirements

Currently enrolled in an associate or bachelors degree program in marketing, communications, public relations, graphic design, business, journalism, or a related field.

Street Address

1115 Outlet Center Drive

Description

Position Summary

The Marketing & Communications Intern supports the Triangle East Chamber of Commerces marketing, communications, events, and member engagement efforts. Reporting to the Office Manager, who oversees the Chamber marketing and communications, the intern assists with content creation, digital communications, event promotion, storytelling, and brand visibility.

The internship provides meaningful, hands-on experience within a regional chamber of commerce that connects business, education, government, and community partners to support sustainable economic growth. Assignments will vary by semester and may be tailored to the intern's academic goals, skills, and areas of interest.

Essential Responsibilities

Marketing & Content Development

Assist in developing content for newsletters, websites, blogs, member communications, and promotional campaigns.

Create graphics, flyers, advertisements, presentations, and other materials using Canva or similar design software.

Write and edit member spotlights, news stories, event recaps, program updates, and other communications.

Support the development and maintenance of editorial and content calendars.

Apply Chamber brand standards consistently across print and digital communications.

Social Media & Digital Engagement

Assist with content planning for LinkedIn, Facebook, Instagram, TikTok, and emerging platforms.

Create, schedule, and monitor social media posts.

Capture and organize photos and short-form video content.

Monitor engagement and identify opportunities to increase reach and interaction.

Website & Email Communications

Assist with website updates and routine content maintenance.

Support email marketing campaigns and newsletter production.

Monitor website, email, and social media analytics and help prepare performance reports.

Events & Programs

Assist with marketing and promotion of Chamber events and programs.

Provide event support, including registration, setup, photography, videography, and attendee engagement.

Support post-event communications, photo organization, and event recaps.

Assist with signature initiatives and programs such as JOCO WORKS, Leadership Johnston, State of the Region, Legacy Awards, Business After Hours, and other Chamber activities.

General Support

Collaborate with Chamber staff on special projects and organizational priorities.

Conduct research and organize information for communications and presentations.

Represent the Chamber professionally when interacting with members, partners, and the public.

Perform other related duties as assigned.

What the Intern Will Gain

Practical experience in nonprofit and membership-organization marketing and communications.

Portfolio-ready work in writing, graphic design, social media, photography, video, email marketing, and event promotion.

Exposure to business, education, government, nonprofit, and community leaders throughout Johnston County.

Opportunities to strengthen professional communication, project management, teamwork, and time-management skills.

Experience supporting high-visibility events, workforce-development initiatives, leadership programs, and regional economic-development efforts.

Professional references and networking opportunities based on successful completion of the internship.

Learning Outcomes

By the conclusion of the internship, the student should be able to:

Develop and adapt content for multiple audiences and communication channels.

Apply organizational branding standards to print and digital materials.

Plan, schedule, and evaluate social media and email communications.

Use basic communications analytics to assess performance and recommend improvements.

Support event marketing and communications from planning through post-event follow-up.

Manage assignments, deadlines, approvals, and project files in a professional workplace.

Demonstrate professional communication and collaboration with staff, members, and community partners.

Required Qualifications

Currently enrolled in an associate or bachelors degree program in marketing, communications, public relations, graphic design, business, journalism, or a related field.

Strong written and verbal communication skills.

Strong organizational skills, attention to detail, and ability to manage multiple assignments.

Working knowledge of Microsoft Office and Google Workspace.

Familiarity with Canva and major social media platforms.

Ability to work both independently and collaboratively.

Professional judgment and discretion when handling organizational information.

Ability to occasionally work morning, evening, or weekend events, with advance notice.

Preferred Qualifications

Experience with Constant Contact or another email marketing platform.

Photography, videography, or video-editing experience.

Experience with WordPress or website content management.

Experience creating social media content for an organization, club, or business.

Interest in chambers of commerce, nonprofit organizations, economic development, workforce development, or community engagement.

Application Materials

Resume.

Brief cover letter describing the applicants interest, availability, and academic or career goals.

Two to four relevant work samples, when available, such as writing, graphics, photography, video, social media content, or class projects.

Equal Opportunity Statement

The Triangle East Chamber of Commerce is committed to providing equal opportunity in its employment and internship practices. Reasonable accommodations will be considered for qualified applicants and interns.