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Transworld Systems
Transworld Systems

17 Transworld Systems Jobs Hiring in Texas

Transworld Systems Inc.

Onsite Collector

Houston, TX · On-site

$16 - $18/hr

Overview After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered ...

Transworld Systems Inc.

Onsite Collector

Houston, TX · On-site

$16 - $18/hr

Overview After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered ...

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Transworld Systems Jobs Information

Do workers at Transworld Systems Inc. get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Transworld Systems Inc. pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

At Transworld Systems Inc., are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Transworld Systems Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Transworld Systems Inc.?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Transworld Systems Inc. worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Transworld Systems Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it for Transworld Systems Inc. workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Transworld Systems Inc.?

Some people find it hard to get time off.
61% of people report it’s hard to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Transworld Systems Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do jobs at Transworld Systems Inc. spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
42% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Transworld Systems Inc.?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Transworld Systems Inc. good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Transworld Systems Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Transworld Systems Inc. get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Transworld Systems Inc.?

Most people feel stressed here.
90% of people say they often feel stressed at work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Transworld Systems Inc. enjoy their jobs?

Only some people enjoy their job.
56% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Transworld Systems Inc. recommend working with their team?

Not many people recommend working with their team.
76% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Transworld Systems Inc.?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Transworld Systems Inc.?

Most people aren’t given support to advance their career here.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Transworld Systems Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Transworld Systems Inc. is doing?

Most people don’t feel well informed about how the company is doing.
89% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

What are popular cities in Texas for Transworld Systems jobs?

What are the most popular jobs at Transworld Systems?

What are the most popular categories at Transworld Systems?

Infographic showing various job openings at Transworld Systems in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 30% Physical, and 70% Remote job distribution.

Manager - Operations - Onsite Houston

Transworld Systems Inc.

Houston, TX • On-site

$58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Job description

Overview
Work Location: This is an onsite position in our Houston, TX office
Compensation: $55-58k exempt/annual salary
Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world's leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.
The Manager, Operations acts as a direct liaison between the organization and its clients. Supervises and coordinates the workflow activities and operations of the program to meet the volume management target. Monitor, train and coach Supervisors to ensure that they meet and exceed individual and departmental performance objectives. Works to resolve problems and ensure that products are delivered timely and as expected.
Why should you consider TSI (part of TSI family of companies)?
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Evaluates individual performance and overall team effectiveness
  • Maintain and enhance call center operations by supervising system performance, identifying and providing solutions to problems.
  • Responsible for allocating work to call center supervisors according to the call center workload.
  • Collaborating with other departments, clients, and vendors to enhance service delivery.
  • Manage a team of supervisors, handle multiple tasks simultaneously, and manage in a fast-paced environment.
  • Provide on-going training and mentoring front line leadership (Team Leads/Supervisors).
  • Utilizing and managing software tools for effective operations.
  • Assist the Senior Operations Manager with administrative duties and reporting.
  • Develop and implement strategies to improve key performance indicators (KPIs) such as average handle time (AHT), first call resolution (FCR), and customer satisfaction (CSAT)
  • Identify opportunities to streamline workflows and improve operational efficiency.
  • Perform other duties as assigned by senior management.

Qualifications
  • Must meet background and drug screen requirements as outlined by the project/client
  • High School Diploma, GED or equivalent required
  • Associate's degree or equivalent relevant work experience. Bachelor's degree preferred.
  • 2 years of previous call center operations experience required.
  • 4 years of previous call center operations experience preferred.
  • Two years successful track record as a manager, preferably in a call center environment.
  • The ideal candidate must possess excellent communication and interpersonal skills.
  • Must possess strong leadership and managerial skills.
  • Also requires a high degree of confidentiality.
  • Must possess excellent computer- call center system skills to include; Knowledge of Microsoft Word, Excel, CRM, and Telephone Systems (Preferably Five 9).
  • Excellent organizational and analytical abilities
  • Strong work ethic that exhibits high ethical and moral standards
  • Must have flexibility in work schedule

Physical Demands:
  • Regularly required to stand or sit, and move about
  • Required to use desktop computer including mouse to open, close programs and keyboard with accuracy.

Work conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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